Bed Bath & Beyond Customer Service Issues

Archive 8

The following are issues that customers reported to GetHuman about Bed Bath & Beyond customer service, archive #8. It includes a selection of 20 issue(s) reported January 24, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have decided to stop purchasing "My Pillow" products due to the owner's political views. While freedom of speech is critical, I feel offended by the actions taken against individuals who have differing political opinions. By demonstrating your political stance, you have lost my support as a customer. I am now no longer shopping at Bed, Bath and Beyond. Many others may follow suit, increasing My Pillow's business significantly. Remember what happened to Chick Fil A when they faced politicization? Their business thrived. I believe companies should keep their political views separate and refrain from denigrating those with opposing views, as it was done in this instance. My loyalty to BB&B has ceased.
Reported by GetHuman5686411 on воскресенье, 24 января 2021 г., 16:19
I am expressing my disappointment with the customer service I received this morning. Yesterday evening, I bought an outdoor doormat at the Greendale, WI store. The shelf displayed a price of $14.99, but I was charged $24.99. When I called the store this morning, after being on hold for a while, the staff member seemed aware of my concern about the price difference. She mentioned they were out of stock and insinuated that they sold out after 7:30 pm the previous night. She checked again and concluded that the $14.99 price was for a different boxed item with a matching skew. I found her responses unsatisfactory, from denying having the item to mentioning the skew. I simply wanted the discrepancy addressed calmly and clearly. - Liz
Reported by GetHuman-lizgaeng on воскресенье, 24 января 2021 г., 18:29
BBB - Discrimination Concerns: I want to express my deep disappointment with your recent choice to discontinue selling the My Pillow brand. This decision, which appears to be politically motivated, is not acceptable and goes against American values. By supporting cancel culture, you are contributing to the division in our country. As a long-time customer, I can no longer support a company that practices political discrimination. I will no longer shop at your stores or online, and I will be informing my friends and family about your discriminatory actions.
Reported by GetHuman5689412 on понедельник, 25 января 2021 г., 16:55
I am a loyal BB&B customer who frequents your South Coast and Bella Terra stores in Southern California. I kindly request that you reconsider your decision to ban My Pillow. While some customers may advocate for various social causes online, it is important to assess if they truly support your business. Please consider your customer demographics and the impact of removing a popular product from your inventory. Embracing a diverse range of products aligns better with free speech principles than yielding to temporary trends. Ultimately, excluding a product based on political reasons may alienate customers and limit your appeal. I have appreciated shopping at BB&B over the years, but I will look elsewhere if My Pillow is not reinstated. It's imperative to uphold the First Amendment for all, regardless of differing opinions.
Reported by GetHuman-beamarsh on среда, 27 января 2021 г., 1:30
I regret to inform you that my wife and I will no longer be shopping at your stores due to your decision to ban Mike Lindell from selling his products. We feel that this move delves into personal politics and is unjust. It seems as though you do not value the support of individuals who align with certain political views, and as a result, we have chosen to take our business elsewhere. As a former service member who has defended our nation alongside soldiers of diverse backgrounds, it is disheartening to witness what appears to be a shift towards oppressive ideologies within our own institutions. Your actions, under the guise of being "woke," mirror the very tactics you claim to oppose. Unless there is a reversal of this stance, please understand that it is ordinary, non-political individuals like us who contribute to your revenue, not those driving a partisan agenda. My wife and I have been regular customers, spending a significant amount at your stores annually. However, we will be directing our future purchases elsewhere. Remember, it is essential to consider the interests of your customer base. By alienating them, you risk losing their support. Thank you for your attention.
Reported by GetHuman5694921 on среда, 27 января 2021 г., 2:07
I am not concerned with Mike Lindell's personal beliefs. What worries me is the impact of "Cancel Culture" on everyone's freedom of speech. It's alarming. Corporations should focus on selling excellent products and avoid getting involved in political controversies. I used to shop frequently at BBB, located just a mile away. Despite having the App and being a loyal customer, my family and I will no longer support your stores until this issue is addressed. I can find everything I need elsewhere. Recently, I purchased a My Pillow mattress topper directly from their website after being impressed by a TV ad. The My Pillows I own were also bought from BBB. I urge you to reconsider this decision.
Reported by GetHuman-lacebuff on среда, 27 января 2021 г., 2:11
I am disappointed to hear that my favorite store has chosen to stop selling Mike Lindell's My Pillow products due to cancel culture. It's important to support free speech and embrace different viewpoints. It seems like conservatives are being silenced, and it's crucial to have open dialogue for the best solutions. It feels like those who do not conform to the left are losing their voices. This is not the America we cherish. My family, friends, and I have chosen to stop shopping at your store, despite being loyal customers for many years, until there are changes. We hope to see a shift in this situation in the future.
Reported by GetHuman-swhiers on среда, 27 января 2021 г., 17:56
As committed customers of BB&B for many years (our kitchens in both homes are stocked with BB&B tools and utensils), we are disappointed to hear about your decision to discontinue carrying Mike Lindell's My Pillow products. If this is true, we will have to end our relationship with BB&B. We have found Mr. Lindell's products to be exceptional, and his personal story to be inspiring. We believe in supporting individuals who stand firm in their beliefs, as it is a fundamental right in our country. We prefer to shop at BB&B for quality products and fair prices, not for political statements. Please take this as our request to be removed from your mailing list and cease communication with us at [redacted] 14th Avenue NW, #F-[redacted], Gig Harbor, WA [redacted] in compliance with USPS guidelines. Sincerely, Dave and Kim B.
Reported by GetHuman-soundvie on среда, 27 января 2021 г., 19:05
I am disappointed that "My Pillow" is being discontinued due to political reasons. The owner gathered evidence of election tampering, yet the product is being canceled. Remember that customers drive business success. By discontinuing a patriotic product, you risk losing numerous loyal customers. Additionally, there is compelling evidence, such as Benford's Law, that raises concerns about election integrity. The decision to cancel "My Pillow" contradicts these facts and goes against American values. It's important to consider the impact of such decisions on both the business and its customers.
Reported by GetHuman5697753 on среда, 27 января 2021 г., 21:28
I have been a loyal shopper at Bed Bath & Beyond for years. I want to express my disappointment that the store chose to discontinue My Pillow products due to Mike Lindell's affiliation as a Trump supporter. As a result, I have made the decision to cease all future purchases from the store, both in-person and online. The management's decision has led me to opt out of supporting the company any longer. I believe it's vital for businesses to remain neutral and am saddened by this political stance taken by the company. I have chosen to take my business elsewhere in response.
Reported by GetHuman-skaraman on четверг, 28 января 2021 г., 17:22
I recently learned that your company has decided to stop selling MY PILLOW products. Please inform your senior management that I, along with my family and extended relatives, will no longer be making purchases in your stores or online. This decision will be echoed by many in our community who value free speech and oppose censorship. It seems that you have strayed from your primary focus, which should be selling products rather than controlling speech. By giving in to pressure from some, you risk losing customers from various political beliefs. We will take our business elsewhere, as there are plenty of other options available. We stand behind individuals like Mike Lindell and the former President, supporting their right to express their opinions freely.
Reported by GetHuman5701454 on четверг, 28 января 2021 г., 23:02
I will not be shopping at your store since you have removed My Pillow items from your inventory. This decision appears to be connected to the founder's association with President Trump. In our country, diversity of opinion is valued, unlike in certain other nations. It would be beneficial to reconsider your stance and focus on making inclusive choices. I have shared my concerns with my contacts, who are now spreading the word. Our group supports President Trump, and as a result, my son will not be using your wedding registry, and our friends' two daughters have decided similarly. Let's also remember the impact on your employees as job opportunities are important. I have taken a similar action with Kohl's.
Reported by GetHuman-themarci on пятница, 29 января 2021 г., 1:25
I recently learned that you will cease selling "My Pillow" products by Mike Lindell's company due to his conservative political views. I am reaching out to express my disappointment, and I have decided not to patronize your store or make online purchases from your company as long as you continue this stance. While you discontinue a respected American brand, you still sell products from China, a nation that poses a threat to our national security. As a retailer, you should not wield your influence to hinder Mr. Lindell's business due to political disagreements. I understand my impact may be small, but I will actively encourage others to refrain from supporting your business endeavors.
Reported by GetHuman5703951 on пятница, 29 января 2021 г., 18:44
Dear Sir or Madam, I am writing to express my disappointment at your recent decision to no longer carry My Pillow products in your stores. As a loyal customer in Central New Jersey, I find it hard to understand why you would sever ties with Mike Lindell due to his political beliefs. In this country, we should have the freedom to worship, vote, and shop where we choose. Unfortunately, your choice to stop supporting a product that benefits your company and its employees based on such grounds has led me to reconsider my patronage. I will now seek out My Pillow products elsewhere and support businesses that align with my values. It is with sadness that I must say I will no longer be shopping at your stores. It seems that in this situation, I am the one choosing to "cancel." Sincerely, Valarie Skalenko
Reported by GetHuman5706485 on суббота, 30 января 2021 г., 16:48
I am disappointed that your company has chosen to discontinue selling the My Pillow product due to the owner's political views. Your business should focus on selling products, not promoting specific political beliefs. It is concerning that you expect customers to align with your views or seek products elsewhere. We have been loyal customers, but we will take our business elsewhere in light of this decision. Respect for differing opinions has always been valued in America, and your stance contradicts this principle. Embracing cancel culture and suppressing alternative perspectives is disheartening for the future generations who deserve open dialogue. Criticizing the owners for enforcing a singular mindset is warranted.
Reported by GetHuman5706894 on суббота, 30 января 2021 г., 19:26
As longtime loyal customers, my wife and I have always appreciated your exceptional customer service, reasonable prices, high-quality products, and well-maintained stores. However, I regret to inform you that due to the recent controversial "pillow" decision, we have decided to discontinue our patronage. It saddens me to take this action, but as they say, it only takes one misstep to offset numerous positive experiences. I urge you to relay our dissatisfaction to your CEO and reconsider this divisive stance. Many other customers share our sentiments and may also choose to boycott your business. Please rectify this situation promptly to retain our support.
Reported by GetHuman-rhjessup on воскресенье, 31 января 2021 г., 2:32
I recently canceled my Beyond Plus membership, but I would like a refund for the fee. I have been a loyal customer at Bed Bath for many years. With my daughter's upcoming wedding next October, the benefits of the plus membership would have been appreciated. However, I am disappointed to learn that Bed Bath has taken a political stance that limits free speech. I will no longer support a store that does not respect differing opinions. When I re-enrolled in Beyond Plus, I was unaware of the store's political affiliations. I value my freedom to form my own beliefs without interference. It is important to remember the principles on which this country was founded. I request a prompt refund of the Beyond Plus membership fee due to this realization. Best, Lynn Gates
Reported by GetHuman4909424 on воскресенье, 31 января 2021 г., 14:40
After choosing to remove Mike Lyndell's product line due to his exercise of free speech, I have decided to stop shopping at your store. Your corporate choices seem to align with those seeking to silence opposing viewpoints. Whether or not his products are selling, the timing suggests otherwise. It is interesting that a specific group is now considered undeserving of constitutional rights, without any censorship of other organizations. Consequently, you no longer have my business.
Reported by GetHuman-iaconopa on воскресенье, 31 января 2021 г., 16:17
BBB was my preferred store for home goods and wedding gifts. However, I can no longer shop there due to your decision to discontinue My Pillow products. I have unsubscribed from your emails and deleted the BBB app. I believe this move goes against free speech and alienates a portion of your customer base. I urge you to reconsider your position and show that you value all customers. Many others, including myself, will be sharing our concerns on social media. Just consider what happened with Goya Foods when they faced a similar situation.
Reported by GetHuman5709963 on понедельник, 1 февраля 2021 г., 4:05
I wanted to inform you that I have chosen to discontinue my patronage of Bed Bath & Beyond due to the decision to terminate the partnership with My Pillow Guy over his political views supporting President Trump. As a conservative who also supports President Trump, I feel it is best to align myself with businesses that do not engage in cancel culture. Therefore, I will be unsubscribing from all emails and refraining from shopping at Bed Bath & Beyond. It may not make a significant impact, but I feel compelled to stand by my principles and urge businesses to stay out of political matters when it comes to consumer choices. I hope that in the future, businesses like yours will focus solely on providing products and services without involving politics.
Reported by GetHuman5711352 on понедельник, 1 февраля 2021 г., 16:02

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