Facebook Customer Service Issues

I have been restricted multiple times due to harassment from others, which I find unfair. The content I come across on Facebook is often more offensive than anything I have posted. This latest 7-day restriction is distressing, as I've been previously restricted for 2 and 3 days. I haven't complained before, but now I feel compelled to do so as I'm being targeted by harassers. Being unable to communicate on my father's birthday, especially during this difficult time, is painful. I urge you to reinstate my account promptly. Thank you for your attention to this matter.

Hello, I would appreciate receiving a detailed explanation in writing regarding the reason for the repeated disabling of my account. This seems to be the 4th occurrence within a year, yet this time I am unaware of the cause. Could the specific post that led to the disabling have been restricted to only my friends and family, ensuring that individuals searching for someone else would not have encountered it? I am curious about the duration of the account's suspension as I had already planned to save all my photos and permanently delete my Facebook account. I have an identical profile on MeWe since December 18th with all the same content, proving to be trouble-free. Thank you.

Dear Facebook Team, I want to express my gratitude for the wonderful services provided by Facebook. Thanks to your platform, we can connect with new friends, share news, and create fan pages. However, I am reaching out regarding an issue with our fan page "Gold AG" that was unexpectedly deactivated. Despite adhering to Facebook's policies and guidelines, we are puzzled about the reason behind the deactivation. Our fan page had a significant following of around 1 million fans who actively engaged with our content and expressed their desire to see the page reinstated. It would mean a lot to us and our community if you could provide clarity on this matter and consider reactivating our fan page. We understand the challenges posed by the current COVID-19 situation but would greatly appreciate your attention to this critical issue. Our fan page was verified by Facebook with a Blue Badge, which underscores its legitimacy. I am willing to provide any necessary documents or business identifiers to verify our page's authenticity. Awaiting a prompt response from your team. Best regards,

In December, my computer crashed, and Dell tech support unintentionally deleted all my personal files, including cherished family photos, phone lists, and important letters. They restored the computer to its factory settings, erasing all my passwords and usernames, making it difficult to access my accounts like Facebook and online banking. My son tried to help by creating a new Facebook account for me but used his phone number and email address. Now, whenever I attempt to log in, I encounter a security check prompting a code to be sent to the wrong phone number, which is my son's. I am unable to access my original account under the name Wesley R. Lott Sr. or with my cell phone number, [redacted].

When attempting to log into my Facebook account, I encountered a message stating, "Your Account Has Been Disabled." Unfortunately, I am unable to locate a way to reach out to Facebook for assistance. The message indicates that my account was disabled on Jan 22, [redacted], and provides instructions to visit the Help Center for more information. I primarily utilize Facebook to enjoy playing a game called household where I am currently on level 80. As most of my friends on the platform also play the game, I am puzzled by the account suspension. I would appreciate any guidance on how to proceed in order to continue playing. Thank you for your help. Snowwings

Dear Sirs, I would like to bring to your attention an issue I am facing with my Facebook account. On 15.12.20, I mistakenly changed my age to 0 years old. Consequently, I received a notification from Facebook stating that I am not old enough to use the platform. Despite numerous attempts to rectify the situation by providing my ID and sending messages, I was informed that I am still considered underage and my account has been disabled. In these challenging times of self-isolation, Facebook serves as my connection to the outside world, and not being able to access it is distressing. I have been unsuccessful in creating a new account. I kindly seek your assistance in resolving this matter as the automated responses from Facebook do not address my specific issue. Your prompt attention and help in this regard would be greatly appreciated. Thank you for your anticipated support. Kind Regards, M.A. Cummins

This morning when I woke up to check my Facebook account before work, I realized I had been logged out on my phone. I tried to reset my password using my email but it didn't recognize it, nor did it recognize my phone number or name for a reset. My account of 15 years seems to have vanished. I've seen others online with similar issues logging in. Are there any options available to help with this? Does Facebook offer customer service via phone or online chat for assistance?

To whom it may concern, I recently commented on the issue of bike theft and the need for more severe punishments for thieves. In my comment, I suggested that thieves should receive a punishment like having their hands removed, drawing a parallel with practices in Dubai. This is a freedom of speech issue for me, as I believe it is important to address theft appropriately, considering the hard work people put into their property. I am not concerned about limitations on my Facebook activity because I believe in my right to free speech under the Human Rights Act and the Equality Act, regardless of algorithmic content moderation. Since the outbreak of COVID-19, there seems to be a stricter approach to freedom of speech, which I find bureaucratic. I want to clarify that I do not condone any form of bullying, and I feel that my message was taken out of context. I see this as a form of propaganda and censorship. I hope you reconsider the decision to restrict my access for three days. Kind regards, Michael

My Facebook (FB) account was hacked, and the email address and phone number were changed. Another account was attempted with my phone number but was banned. Despite trying the FB identity verification three times with new email addresses, I never receive the verification email. I attempted using different brand new emails, but the verification email still doesn't show up. Today, I tried using a Google Voice phone number for verification, but after getting through the process, I kept receiving a "link expired" message. After two attempts, I am now locked out for two days due to too many tries. It has been three weeks since my FB was hacked, and I've reported a login issue and a FB problem. I also uploaded my ID twice, but as the email was changed, it doesn't recognize it. I believe FB mistakenly banned my account, but it was the 2nd account that got banned. My main account is essential to me as it holds 12 years of memories, support groups, and business contacts. Starting over is not an option as my disabled condition confines me at home, making my FB account vital to my daily life.

This situation is frustrating. I hope the Facebook team addresses these issues properly. It is concerning how easily accounts are disabled. It's unfair to face such challenges and be labeled aggressive. Repeatedly creating new accounts only to have them disabled immediately is discouraging. It seems like there should be more effective solutions to combat these problems.

I recently enabled notifications for any attempted logins to my account on other devices. However, after checking my settings yesterday, I noticed that there was a login from a device in Texas, which was not me. Despite trying to remove this device, I was unable to do so. I am puzzled as to why I wasn't alerted about this login since I only use my phone for Facebook and have never accessed my account from any other device. I reside in Tennessee, not Texas, and I am concerned about the security of my account. How can I remove this unauthorized Texas device from my account and ensure my account's safety?

Hello, my name is Oscar Q. I am experiencing an issue with my Facebook account. Recently, my original account, also under the name Oscar Q, was disabled due to an assumption made by a lady from Western Cape accusing me of being a scammer. After her accusation, my account was disabled, and Facebook requested my ID for a review. However, each time I attempt to log in, I receive a message stating that my account is disabled. I have been using this account for over a year to sell items. I am not a scammer, I am just running a small legitimate business. Currently, I am unable to access my notifications, book chapters, and writings that are stored in that account. I have been trying to seek help using a lot of data but have been unsuccessful. Could you please assist me with this issue? Thank you, Oscar Q. My email is [redacted], and my WhatsApp number is [redacted].

I am experiencing an issue with my account where another user named UKZ Mav appears when I log in using my phone number. Despite my attempts to log out and reset the password, the account linked to my phone number keeps reverting to the UKZ profile. This account only has three friends and is associated with a Hotmail email address, while mine is connected to a Gmail account. Additionally, when I try to switch accounts, I see my true profile picture briefly before it defaults to the UKZ account. This situation is preventing me from accessing my correct profile.

Hello, I'm Lachezar, a 22-year-old singer from Bulgaria. I hope you are well during these challenging times. I'm having trouble downloading songs from Messenger, which I've been using to receive demos since 2[redacted]. It's frustrating that I can't access my music on my devices. I tried following past instructions to download voice messages from Facebook's mobile site but couldn't find the Messages Tab. Even after uninstalling and trying different browsers, I had no success. I believe Messenger should allow users to easily access their content for a smooth communication experience. I trust in your platform, and I'm hopeful you can address this issue promptly. Thank you for your attention. Best, Lachezar

Hi, I've been trying for two days to log in to my Facebook account. My Apple phone updated all the apps, logging me out of Facebook. Despite following all instructions to reset my two-factor authentication to verify my identity, I haven't received any communication about resetting my account. The phone number I initially used, [redacted], has changed to [redacted] for security purposes. I've provided two government IDs to confirm my identity related to the account under the name "Michelle Diss." Unfortunately, there has been no response from Facebook or IT support, even though I was expecting a reply within 24 hours, as per the instructions provided. I have not received any email notifications or updates. Your prompt assistance in resolving this matter would be greatly appreciated. Looking forward to your response soon. Best regards, Michelle

On September 24, [redacted], I encountered an issue with my Facebook account where it could not be opened. I also received an email from Facebook on the same date, but the contents were unclear. Despite attempting to log in on a different device, my account remains blank. I am unsure why my account cannot be accessed, as I believe I have not violated any Facebook regulations. I am confused and seeking assistance to resolve this matter with my important account. I am unsure how to report this problem to Facebook and would appreciate any help they can provide. Thank you. Facebook Email: [redacted] Facebook Link: www.facebook.com/azeemdzikriwibowo

My Facebook account was disabled due to an alleged violation of Community Standards, even though I haven't posted or commented in months. Despite my efforts to appeal this decision, I have faced obstacles. When attempting to log in using different devices, I receive varying messages. On Safari mobile, it states I am banned from posting or commenting for 72 hours, though my account has been inaccessible for longer. Conversely, on my laptop, the message mentions a delay in reviewing accounts due to COVID-19, causing inconvenience. The Help & Support section suggests a violation related to "child nudity and sexual exploitation," without specifying the exact issue. Meanwhile, the Facebook app simply notifies me that my account has been disabled.

A family friend recently celebrated a birthday, and a fundraiser for No Kid Hungry was somehow associated with her Facebook post. My daughter, J. M., and I, J. S., donated to the cause assuming our friend, S. P., had added it deliberately. Surprisingly, she was unaware of this fundraiser until we informed her. We kindly request the post be removed, and our donations refunded. Thank you for your assistance. Joy Michaelson [redacted] Judy Sessions [redacted]

My Facebook account linked to [redacted] was compromised by someone possibly using the f*********[redacted] email. They changed my password, locking me out. Unfortunately, I no longer have access to the [redacted] password. The account was also fraudulently charged $[redacted] on my American Express card, leading me to cancel it and request a new one. Despite reaching out to Facebook with my Passport copy and a new email [redacted], I received no response. My next step is to send a scan of my driver's license and my gmail.com address to Facebook on Monday. It's essential to note that my Facebook address [redacted] differs from my usual business email, [redacted]

We are the proud owners of Cherryhill Ranch, a business specializing in range-fed beef. We want to address an issue regarding a Facebook page incorrectly linked to our business name. This page displays our home address and an inaccurate phone number, along with a profile picture of a cat and the name Elaine Lane. Despite contacting Elaine Lane, she claims not to have created the page. We kindly request the deletion of this misleading account, as it negatively impacts our renowned beef business's reputation. Additionally, as we have sold our home, we seek to avoid associating the new owners' address with this page. We can provide visuals of this page for further clarification. Your prompt assistance in resolving this matter would be greatly appreciated.