Facebook Customer Service Issues

Hello Facebook Team, User Name: Amir Ali Account Email: [redacted] Mobile Number: +[redacted]29 Dear Sir, I am the genuine user of the account [redacted] My personal Facebook account has been mistakenly disabled by your security system for violating Facebook Community Standards. I assure you that I have carefully read and understood the community standards and will adhere to them in the future. I kindly request you to review my appeal and reactivate my account promptly. I have attached my government identity card to this email for verification. The user name and account email details are provided below. User Name: Amir Ali Account Email: [redacted] Thank you for your understanding.

We have received your information. Due to the impact of the coronavirus (COVID-19) pandemic, our staffing is limited, which may result in delays in reviewing your account. Apologies for any inconvenience caused. Your account is scheduled to be disabled in 16 days. Please confirm if you intend to log out. You have 16 days to request a review; otherwise, your account will be permanently disabled. Dear Support Team, My personal Facebook account has been locked, and I am unable to login. I have submitted my picture to the Facebook team and used my real name and photos on my account. Unfortunately, someone reported my pictures. I am encountering issues with the information you received. Kindly assist me in recovering my personal Facebook account. Thank you, Facebook Team

Hello, I am a genuine user of your account security system. Unfortunately, my personal Facebook account was hacked, leading to my account being shut down for violating Facebook community standards. I have submitted all the necessary identification to prove my identity and request the reopening of my Facebook account. I appreciate your prompt attention to this matter. ID: [redacted][redacted] Password: chandanboss Name: Chandan Thakur Email: I am unable to access my email Date of Birth: March 21, [redacted] Thank you.

I am a concerned mother seeking help regarding my 25-year-old daughter, Morgan Morrow, from Portland, Oregon. She is in a distressing situation with a stalker who has been harassing her via fake accounts, hurling hurtful messages, including during a recent miscarriage. The stalker has even started targeting me on Instagram. Despite my daughter's clean record, the stalker has a history of legal troubles. After an incident where my daughter responded in frustration, the stalker got her Facebook and Instagram accounts deactivated, leaving Morgan devastated. I would appreciate it if someone from your company could reach out to us at [redacted] to assist in resolving this distressing issue.

I am seeking assistance regarding an issue on Facebook. Previously, I used to receive videos of Hogan's adventures but the videos stopped coming. When I searched for "Hogan's Adventures" on Facebook, I clicked on a site that turned out to be fake. I unintentionally became involved in a situation where I was accused of taking down the real site and infringing copyright. I contacted a number for customer support this morning, and the person I spoke to asked for my debit card information for a gift card, which raised concerns for me. They claimed to have reset my Facebook account to resolve the issue, but unfortunately, people are still accusing me. I have been advised to delete the page, but I am finding it difficult to do so. I need guidance on whether I should delete my account and, if necessary, how to save my contacts. Your help is greatly appreciated.

On February 11, [redacted], Facebook notified me that they blocked my post, an article by Robert F. Kennedy, Jr., questioning the safety of COVID-19 "vaccines." I disagreed with their decision and requested a review. Not only was the specific post blocked, but now I'm unable to make any posts at all. I believe this action is not justified based on their community standards and seems to be a form of biased censorship, restricting certain topics. This feels like an overreach of control. It's interesting to note that I have seen similar posts on the same topic in the group, just without the well-known name of Robert F. Kennedy, Jr. who has extensive experience studying and litigating about vaccines. It's frustrating that Facebook's fact-checkers are considered more reliable sources on the matter.

My account has been locked. I provided the requested ID, but my account remains locked. Using a different device did not help. I don't feel comfortable sharing my real date of birth online. I can't recall the one I used. I was asked for a code, but accessing Facebook is challenging. I've been trying to regain access since last night. What prompted the account closure? I've previously provided sufficient identification. Please ensure my account's security and prevent hackers from accessing it. Kindly assist me in gaining access to my account.

Hello, I recently changed my smartphone from my old favorite device where I was logged in to a new one where I'm not logged in. I accidentally reset my old phone and now I can't log in to my account on the new phone because I have two-factor authentication enabled. I don't have any active sessions on any device, and I'm unable to generate an authentication code to log in. I have important information in my account that I need access to. I'm willing to provide any necessary documents for authentication to regain access to my account. I appreciate your assistance and look forward to your response. Thank you.

Good morning, My account has been disabled despite following the guidelines by not promoting weapons directly but rather a related gadget. The ad has been running for a week without issues, so I am confused about the sudden disablement. I believe there might have been an error in the review process as I have not violated any policies and have reviewed them recently. My account review is still pending since yesterday, and the case number is [redacted].

I have reported around one hundred fake Ellen DeGeneres pages to Facebook multiple times. Their technology seems ineffective at identifying these fakes, most of which have a capital E as a profile picture. These pages exploit users by sharing their profile pictures and posing as giveaways, later soliciting personal information and money for fake prizes. Despite many of the pages lacking posts, they continue to spread scam messages on multiple profiles daily. This issue needs urgent attention as many users are falling victim to these scams.

I have concerns about Facebook censoring conversations and interviews with physicians on safe medications and studies. Recently, a post about a WHO discussion on a medication developed in [redacted] was blocked, as well as content from two physicians reviewing studies on its usage. As a physician treating Covid positive patients, I believe in open dialogue on medical topics. I question why these informative posts were censored by Facebook, as promoting discussion is crucial in the medical field. Can Facebook provide clarification on why these posts were restricted?

My Instagram account has been disabled for 10 days. I received multiple emails about password changes, then got logged out due to login issues. I submitted a picture with a code and my face for reactivation but received no response. I manage a gaming business account. I apologize for not following guidelines, it was a mistake. I clicked a link someone sent me, leading to my account being disabled. Can you help me reactivate my account? Thank you. Contact me at [redacted] or [redacted]. My Instagram account name is j6_fresh. Can you assist me, please?

I was blocked from Facebook unfairly for 30 days for defending someone being bullied on the platform. I pointed out that what goes around comes around. Surprisingly, I was punished while the actual bullies' hurtful comments remain. Despite reporting the situation, Facebook claims the comments do not breach community standards. The inconsistency in applying rules is evident, and the unfair treatment is disappointing. People shouldn't face isolation from Facebook for expressing their views when they wouldn't be arrested for the same in person. The censorship is unjust, and Facebook risks losing users once alternatives become available. I seek the restoration of my posting privileges as the action taken against me feels unjust.

Hello, Earlier this morning, I suspected that my Facebook account was hacked, so I changed my password. It worked perfectly for an hour, but then I couldn't connect anymore. I tried changing the password again and was prompted to go through the "TWO-FACTOR VERIFICATION" process. I received a six-digit code, but then it asked for another one that I didn't receive on my email or phone. I clicked on the assistance link, which directed me to the app on my phone for the missing code, but I can't access my account. This loop keeps asking me for a code I'm not receiving. Any idea how to resolve this? Thank you, M.T.

I received a ban from Facebook for allegedly bullying Carl S. after exchanging remarks with him. I find it ironic that Facebook scrutinizes regular users while accommodating paying propaganda sites. Despite the ban, I will focus on other activities outside this platform. I am curious if Carl S., the person who insulted me, faced any consequences for his actions. I hope to see consistency in moderation by having him banned for bullying me as well. I have reported him for his behavior. Thank you for addressing this matter.

I recently ended my engagement of 6 years due to discovering my partner cheating. Out of kindness, despite leaving my $2,[redacted] per month condo and belongings behind that I shared with her and her child, I am now staying at a friend's place temporarily. Unfortunately, my phone was stolen, and I mistakenly set the recovery options for my accounts to my ex-fiance's email and phone number. She now has control over my email linked to my Facebook account ([redacted]) and is withholding the recovery code. I am in need of assistance to regain access to my account as she has already caused enough trouble. Please help me retrieve my account. Thank you. Kind regards, C.L. Stramel

Hello, Facebook community. I am Perlyn Mejias bringing attention to several online loan apps in the Philippines that are misusing Facebook. These companies are engaging in harassing behavior and shaming individuals, causing distress among many Filipinos. Their misleading advertisements promise instant loans of 20,[redacted] pesos with a [redacted]-day repayment period, but this is deceptive. Clients end up having to repay the full 5,[redacted] pesos after just 7 days, receiving only 2,[redacted] pesos. Despite my usual punctual payments, I am currently facing financial difficulties and have been met with public shaming and harassment on Facebook when I tried to explain my situation. These online loan apps like pondoloan, startloan, zadacash, and others are exploiting Facebook's platform for harmful practices. I urge Facebook to intervene and prevent these apps from continuing their unjust actions. Thank you for considering this matter.

In [redacted], during a difficult time of mental health struggles, I mistakenly lost access to one of my Facebook accounts, account A. I am unable to retrieve the password because I cannot remember the email address associated with it. Despite the challenge, I do have a second active account, account B, with overlapping personal information and mutual friends with account A. The lost account, account A, holds sentimental messages from a deceased individual that are crucial for me to address a matter regarding their care. If I could recall the old Gmail address linked to account A, I could possibly regain access and retrieve these important messages. I am seeking advice or suggestions on how to uncover this forgotten email address. Any assistance offered would be greatly appreciated.

Last Friday, when I tried to use Facebook, I received a "session expired" message. Upon trying to log in, I noticed that my email had been changed from Gmail to Hotmail, causing my password to no longer work. Despite reaching out to Just Ask for assistance, I have not found a resolution. I was asked to complete a form and provide government ID to verify my identity along with my email address, but this attempt was unsuccessful. It has now been four days, and I had to create a temporary Facebook account while awaiting access to my original one, which contains important memories, documents, and group memberships such as the Mass Coalition to End Puppymills in MA. I am very concerned as all my files and contacts are in my original account, and it appears someone else is now associated with my Hotmail address.

Hello, I am having trouble accessing my Yankees coverage account due to suspicious login activity. When I try to log in with my password, it sends an email to an unknown Gmail account instead of my linked iCloud account ([redacted]) or my linked phone number ([redacted]). This issue is causing me a lot of stress, and I really need to regain access to my account. I have been trying to resolve this for a while now. I can provide additional identification to prove that I am the rightful owner of the account. Please assist me in recovering my account. Thank you.