Facebook Customer Service Issues

Subject: Request for Reinstatement of Disabled Account Dear Customer Support, I'm writing to address the issue of my disabled account. I have received notifications stating that I am underage to have an account, but I can assure you that I am of the appropriate age. My name is Catherine (Kate) Wright, born in [redacted], and I reside at [redacted] Gorden Rd. Hagensborg, BC V0T1H0. When I initially created my Facebook account, a friend assisted me since I am not proficient with computers. It seems that she entered an incorrect birthdate for me. Upon trying to rectify this error, I inadvertently set my age to 1, which I found amusing and left unchanged as I wanted to return to a conversation on Messenger. However, this led to the immediate disabling of my account. Despite my efforts to explain the situation by responding to your emails and submitting my ID, I have not received a satisfactory response. To further verify my identity, on October 18, [redacted], I provided three proofs of ID displaying my correct date of birth and address, along with my hydro bill. Unfortunately, I have yet to hear back from your team. I kindly request the reinstatement of my account at your earliest convenience. I have also created a new account with accurate details, under the email [redacted], which was also disabled shortly after. This has left me perplexed and frustrated due to the lack of effective communication. Should this email not reach the appropriate department, please redirect it accordingly. I would greatly appreciate your prompt assistance in resolving this matter. You can reach me at [redacted] or via phone at [redacted]. Thank you for your attention to this issue. Warm regards, Catherine (Kate) Wright

A bit over a year ago, I encountered an issue with my Facebook account. Disturbed by a possible animal outside, leading me to momentarily leave my computer, I made an unintentional error while adjusting my age in the settings. Upon my return, I found myself logged out and eventually permanently disabled from Facebook after several attempts to re-verify my identity. Despite submitting my Driver's License image and attempting to contact listed friends for verification, I was unsuccessful. I appreciate any assistance or guidance provided. Many thanks, Jim Woolum.

Dear Sir/Madam, I am Mahima Kishore, a Facebook user. I am willing to provide necessary documents for a free trial to resolve my privacy concerns. I hope to regain my freedom and happiness. However, I have reservations about sharing my bank details. Can you assure me that my accounts will not be emptied by a third party? I am taking a risk by proceeding alone, and if anything goes wrong, my family would be very upset. I need to know that my accounts are secure before proceeding. Thank you. Best regards, Mahima K.

My account was hacked this morning, and I am currently unable to access it as the hackers changed my information. According to a message from FB, the hackers were located near Nigeria. I have attached a screenshot I managed to obtain of the situation. The only accurate data shown is my number, [redacted], which they used to compromise my account. The phone number +[redacted] [redacted] and the email [redacted] do not belong to me. I am eager to see these individuals prosecuted for their actions. I have wasted valuable time today that could have been spent on my businesses, trying to regain control of my Facebook account. I urgently need your assistance! They are also targeting my husband's account, Charles Bryant-Battle, and I received a notification that his account may be deleted. Please help us promptly! Thank you.

Dear Sir/Madam, I am Mahima Kishore, a Facebook user, and I currently own a Redmi Note 7 Pro mobile phone. I want to report that my contact number has been hacked by an unknown user. On my phone, there are security options showing - 61% storage occupied, 2.0GB of junk files, and 3% remaining. There are symbols displayed under these categories. I urgently request immediate action without involving my family members - Mr. Sanjay Kishore (father) at [redacted], Mrs. Anjana Kishore (mother) at [redacted], and Yadvendra Kishore (brother) at [redacted]. Please save me from potential harm as revealing this privacy breach to my family would be dangerous. Regards, Mahima Kishore

I have had a Facebook account since [redacted]. I unfortunately fell for a scam and shared my information, leading to hackers taking control of my account. Despite providing my divorce papers for a name change, Facebook has not been responsive to my requests for help. The hackers changed the email and phone number associated with my account, but the original email was [redacted] before I switched it to [redacted], which I still have access to. I can identify all the people in my pictures, my friends, my linked debit cards, and PayPal account. I am desperate to regain access to my account as it holds irreplaceable pictures and messages from a deceased friend. Please assist me in reclaiming my account from these hackers who shouldn't have more rights to it than I do.

I recently joined Facebook and created both a personal and business page. I was thrilled that the username 'injuryandpainpsychology' was available, which aligns with my new service. Unfortunately, during setup, I mistakenly assigned the username to my personal account instead of the business page. After changing my personal account's username, the desired username became unavailable for the business page. I am eager to have it associated with my business page again. Your help in resolving this mix-up would be greatly appreciated. Thank you for any assistance you can provide in rectifying this error.

Recently, I realized that my usual posts of beautiful nature photos were receiving zero likes or comments, especially after I shared a video showing corruption by banks. It seems that my account activity has been limited by Facey, despite them denying restrictions and only issuing a warning for a community guidelines violation. My account, which has been private to friends for some time, now seems restricted as none of my posts are visible to them. It's concerning to see the potential censorship happening on social media platforms like this.

My name is Christina Louise Wilson, and my email address is [redacted]. I am having trouble accessing my accounts and have been facing unjust disciplinary actions that have had a negative impact on me. Behaviors like these can lead to significant civil lawsuits. I believe there have been civil rights violations and mistreatment towards me and others. I request a detailed list of passwords, phone numbers, and email addresses to be provided promptly. Kindly address this issue promptly as it is essential. Thank you.

I am encountering an issue with my Facebook account. Unfortunately, I gave my account details to someone to make a game purchase, but they changed the email and password, hacking the account and causing Facebook to lock it. I kindly request assistance in reopening my account promptly. I always adhere to the Facebook community guidelines. Here are some details: - Name: Yazan Abu Yameen - Email before hack: [redacted] - Backup email: [redacted] - Facebook DoB: 13/1/[redacted] I have linked my Facebook to my Instagram and can provide a photo as proof, along with my ID card. The birth date on my ID is 26/12/[redacted], whereas Facebook shows 13/1/[redacted]. The last profile picture I uploaded on Facebook was on 3/9/[redacted]. Thank you for your assistance.

I received a message from Facebook stating that my password was changed, but I had already changed it, so I ignored it. After that, Facebook informed me of an email being added to my account and prompted me to secure it. I clicked on the option, assuming it would enhance my account's security. Unfortunately, since October 9, [redacted], I have been unable to access my Facebook account. In my attempts to resolve the issue and regain access, Facebook instructed me to provide an ID scan sized [redacted] x [redacted] pixels, then changed their requirement to [redacted] x [redacted] pixels. Despite submitting the correct size eventually, they claim I attempted too many times and refuse to reactivate my account. -D. Wilson

Last year, my account was hacked and the hacker changed the email and phone number. After managing to update my email and password, I am facing an issue during the login process. Despite using the same browser on my computer and phone that I have used before, I am prompted to confirm my identity by asking trusted contacts for help. Since I have not set up any trusted contacts previously, I am unable to use this feature. I am looking for alternative ways to confirm my identity since the only option available to me currently is not feasible without trusted contacts.

Facebook has blocked me without providing any reasons. They did the same to my other account and permanently deleted it. I'm frustrated and want to know why they are doing this again. They ask for my number, but it's not helping. None of the steps they suggest for getting answers are working, and it's unfair. I want to take legal action against them because it's unjust to delete my accounts over nothing. I recently created this account after my previous one was taken down, and now it's gone too. I believe someone might have hacked my account as I didn't do anything wrong. The situation is frustrating, and I demand my account back. Facebook should prove their accusations and reinstate my account instead of deleting it permanently.

Hello, I'm Charmin. I've encountered two issues with accessing my Facebook account. Several months ago, I suspected it was hacked, so I reported it to Facebook. Since then, my friends have been unable to locate my account on the platform. Despite this, I can still log in using my email and password. The second problem is that I'm not receiving the authentication code after entering my password, through various methods like SMS, email, or third-party authenticator. I've filled out forms on Facebook and sent them emails detailing my concerns, but I haven't received a response. This account holds 12 years' worth of memories and connections. If I lose it, I'll lose touch with many friends. I feel quite helpless in this situation and would deeply appreciate any assistance you could provide. Missing your response.

Hello, I am experiencing an issue with my long-standing Facebook account, which has been deactivated suddenly. I am being prompted to complete a security check, but I am unable to access my account. I use Facebook primarily for keeping in touch with my contacts, and I am puzzled by the message displayed upon login accusing me of violating community standards related to nudity or sexuality in a post I haven't made in over 2 years. Initially, I faced issues with entering the verification code sent to my mobile number as the field did not appear on the page for input, causing a delay of over 5 days. I eventually tried using a computer and was successful in entering the code. Despite submitting photos of my national identity card, birth certificate, transcript, diploma, and green card - all containing relevant personal information - each submission was rejected without explanation. Unsure of what Facebook requires for validation, I am at a loss and feeling frustrated as I simply wish to regain access to my account.

My Facebook account was hacked, blocked, and the password was changed, and now it requires 2FA. Despite providing all the necessary details online like my name, address, phone number, picture, and a copy of my driver's license, the codes never worked. My husband suggested starting a new account, but I want my old account and information back as it contains vital business information for my two businesses. I need to access my account to manage my businesses on Facebook. I encountered someone on IG who claimed they could help but asked for payment through a friend charging $[redacted] for a 2FA. I spent hours trying to resolve this and luckily did not send any money through PayPal. I'm distraught over the potential loss of years of information on Facebook.

My Facebook account was closed because they believe I am underage. Concerned about identity theft, I removed my address and accidentally input the current date of birth instead of my actual one (which I previously changed). They notified me of being too young and that I could appeal by verifying my age. I, being 72 years old, promptly sent them a copy of my license last Saturday for reinstatement but haven't received any news. I resent the copy on Monday as a follow-up. Not well-versed in computers, I hope the license verification went through. I've enjoyed using Facebook for years to connect with musician friends and stay updated on their gigs. Simply eager to regain access, I regret tampering with my date of birth. Bob R.

Hello, I'm Yuval Einy, a travel blogger with 80,[redacted] Instagram followers. Instagram is my passion, my job, and my income. Unfortunately, my account was blocked due to an innocent mistake during my trip to Africa where I shared a story about tribes without blurring nudity. My intention was to raise awareness about their lives and happiness. I understand the warning I received, and I apologize for any offense caused. I posted to showcase the tribes' positive aspects but inadvertently violated Instagram's policies. I deeply regret any harm caused and hope to have my account reinstated to continue sharing my experiences. Apologies for any inconvenience caused, and I appreciate your prompt attention to this matter. Thank you, Yuval Einy.

I made the mistake of keeping my passwords written down and my door unlocked. I suspect my roommate got a hold of them. I can't access my Facebook accounts now. One account's email was changed to a random one, and the other was locked due to supposed suspicious activity. I only recently got active on Facebook to reconnect with old friends. I wish there was a confirmation step before changing emails. It's frustrating to lose both accounts in one day. Is there a way to have a real person help me with this? I can confirm my identity through my friends' names or have them send me a code for verification.

After many years on Facebook, I suddenly can't access my account. I need a new password, but the code was sent to my phone instead of my email. Despite not being a fan of texting, I managed to find the code and entered it, only to be prompted to send a photo of myself for access. This seems unreasonable as I am not keen on complying. I am frustrated with the situation; it's quite a hassle. I never imagined I would face this issue. I hope my account can be fixed within 24-48 hours. In the meantime, my appearance remains mostly unchanged, except my beard is now more light blonde. Kindly address this promptly to avoid further dissatisfaction.