Facebook Customer Service Issues

I need urgent help. Recently, a mistake has strained my relationship with my sister. I accidentally reported her Instagram account during an argument, and now Instagram has disabled it. I have apologized, but she is still upset and won't speak to me until I resolve this issue. Despite appealing to Instagram multiple times, I have not received a response. It is crucial for me to restore her account as she did not break any rules. A friend suggested reaching out to a business consultant for assistance. Any help or guidance would be greatly appreciated.

Hello, I'm Richard Carter. My original Facebook account was hacked, and the password was changed. I attempted to create a new account under the same name but was reported for impersonation, resulting in its disablement. These accounts were linked to the hacked [redacted] address. I have since closed that email account and created a new one, [redacted] I then made a new Facebook account using this new email, and unfortunately, it has now been disabled. I am keen to continue using the service without having to recreate everything from scratch. I kindly request the reactivation of my account associated with [redacted] and the deactivation of any accounts linked to the previous email [redacted] I appreciate your assistance in resolving this matter. Thank you.

While clearing my phone's data, I accidentally deleted my saved passwords, meaning I had to re-enter all details upon logging back into Facebook. Faced with a forgotten password, I followed the "forgot password" link for an email prompt but mistakenly confirmed an old phone number associated with a different person, not me. Now, when I log in with my email address and remembered password ([redacted]), it leads me to someone else's account. Can you assist me in resolving this issue? Am I at risk of losing access to my account? Thank you.

I attempted to list a bow and a sugar glider on Marketplace. Although bows are not firearms and are not explicitly mentioned in the examples, I noticed others selling name brand firearm boxes without any actual firearms pictured. I reported each listing advertising a paper box for exorbitant prices like $[redacted], given my experience as a hunter. It seems that not everyone recognizes what these listings are for, or perhaps it is overlooked because there are no images of guns. However, it is highly unlikely that anyone would pay hundreds of dollars for an empty cardboard box labeled Remington, S&W, etc. Despite my efforts, I was suspended after reporting these posts following an earlier denial related to my bow listing. Regarding the sugar gliders, I often see various animals for sale on Facebook, albeit not always on Marketplace. We also attempted to list on Facebook pages. I am requesting the reinstatement of my privileges so that I can list my house for sale on Facebook Marketplace again.

Dear Facebook Security Team, I have Two-Factor Authentication enabled on my Facebook account. After logging out, I'm having trouble logging back in and accessing my account, which is essential for me. I kindly request your assistance to review the identity documents I've submitted and provide the necessary permission code to my phone number and email address for me to regain access. Thank you, Champ Riddhi Initials: R.S. Gharami Contact Number: [redacted] Email: [redacted]

My freedom of speech was infringed without cause. I seek its restoration. I got banned from Facebook for a week due to a comment I made about someone's age and braces. This was labeled as hate speech, though it didn't target any protected classes. It wasn't related to race, religion, or any other category outlined in the community standards. I only tagged the person I was conversing with, and she didn't report it. The individual who did report it used derogatory language towards me and my son, which is true hate speech. Could you please reevaluate my comment and the person who spread hate speech and later removed it? I kept my post as a response to her. I believe my exclusion for 7 days was unjustified. I made no offensive remarks or used hate speech. Criticizing someone's behavior due to their age isn't hate speech. Please reconsider. Thank you.

I've been trying to reset my Facebook password without success due to a changed work email domain. The email address associated with my account was [redacted], but now it's [redacted] Unfortunately, with a new Facebook account, I've lost access to my photos and 7 years of memories. I've had no luck in finding a solution to this issue. My new work email is [redacted], and my personal email is [redacted] For contact, you can reach me at [redacted]. My name is Chris Hendon. Any assistance in recovering my original account would be greatly appreciated!

I experienced a frustrating issue with my account being repeatedly prompted to verify my identity after a session expired notification. Despite changing my password multiple times, I still cannot access my account. Although I added a current email address ([redacted]) that I have used before to log in successfully, it is now showing as non-existent. I am worried and want to regain access to my Facebook account as all my photos and memories are stored there. I am certain that no one has tampered with my account. - Christine L.

I'm experiencing an issue with my Instagram posts not being shared with my Facebook friends even though I've set the privacy settings correctly. I've tried reinstalling both Instagram and Facebook apps, as well as copying settings from another successful account, but the problem persists. I've even created a new Instagram account but still face the same issue. Additionally, I'm unable to register my email to the new Instagram account. I'm looking for assistance to ensure that my posts are automatically shared with my Facebook friends and to successfully register my email with the new Instagram account. Thanks in advance for your help!

Hello, I'm Lynette Jansen Van Rensburg. Last night, I was unexpectedly logged out of my Facebook account and received a message indicating that someone may have accessed it. Despite entering my usual password, I encountered connection issues in the recovery process. Tapping to retry only led to a blue screen. My Facebook account, active for 9 years, is vital for me as it connects me with family and friends abroad. I need assistance accessing my account to resume communication. Some important contacts on my account include Petro Swart, Jenny, Johan Richter, Lorraine Hennings, Irma Steffens, and Nico de Vos. I am also part of various groups such as Ou Boerekos Resepte, Vroue hoekie, Karoo Gedagtis, and Gesels om die Kampvuur. I appeal for help to regain access. My email is [redacted], and I've modified my password multiple times, with "Lasaden123" being the latest.

I accidentally damaged my phone and had to replace it. Consequently, I am unable to access my Facebook account because I do not know which email address or password is associated with it. This account includes my Pages Manager business page and Messenger through which I communicate with my customers. I am not very tech-savvy, but I created a new Facebook page hoping to regain access to my original account. Unfortunately, despite my efforts, I have been unsuccessful in accessing it. My primary email address is [redacted], but it only allows me to access the new account. I am feeling desperate as I have important connections on my original page, especially within the grooming community. The name of my other page is PAWS PROFESSIONALLY DOG GROOMING. I trust that you can assist me in resolving this issue. Thank you. Meryl D.

I have been experiencing ongoing issues with my Facebook account. Despite multiple attempts to resolve it, the problem persists. I am frustrated with being locked out of my account due to alleged suspicious activity, needing to verify my identity constantly, only to have my account disabled afterwards. It is disheartening to feel targeted by bullies on the platform without appropriate action taken by Facebook. My aim is to have this matter resolved promptly and fairly. My ID has been submitted several times to prove my authenticity.

Hello, I am having trouble accessing my original account named Stevie Bundles. I created a second account, and now when I log in, I can only access the new account, not the original one. I have been a member since [redacted] under a Yahoo email, which is now closed, and I use Gmail instead. When I try to recover the password for my original account, it says an email has been sent to reset it, but I cannot retrieve it because the Yahoo account is inactive. I also do not have the same phone number as before. Interestingly, when I check Messenger on the second account, it shows both accounts and asks if I want to switch. However, even though both accounts have the same password, it does not recognize it. I am stuck and need assistance to regain access to my original Stevie Bundles account. Thank you for your help.

This is the third time Facebook has taken me offline. As a Christian, I share positive messages about people and reveal the truth. It feels unfair that they have suspended my account for 30 days. I have never posted inappropriate content like pornography or vulgar language. I believe in exposing the truth, which I see as my mission. It is frustrating to be penalized for something I did not do. They mentioned a comment about a politician, which is common on the platform. I research before I share anything to ensure its accuracy. Please reinstate my account as I have a clean record. I feel mistreated and eager to have my account back. My name is [redacted], and I appreciate your attention to this matter. You can contact me at ([redacted]) or email me at [redacted]. Thank you.

I am writing regarding the issue on Instagram where accounts are being deleted when sharing a link or image by mistake. My Instagram username was Saif Shaikh with the user ID arey_shaikh_sahab. I had [redacted] followers and followed [redacted] accounts. My linked mobile number is +[redacted]24. This account is personal to me, and I also have a meme page called theunfamousmemer that is gaining popularity. I am unaware of Instagram's technical difficulties, but I kindly request the reactivation of my personal account as it played a significant role in promoting my meme page and allows me to share personal content not suitable for my public account. Additionally, there is a substantial amount of personal data associated with it. Instagram is a trusted platform, and issues like these can shake user confidence. I urge you to reactivate my account promptly. Thank you for your attention to this matter. Best regards, S.S.

I had trouble finding a way to contact Marketplace, which is frustrating. I've been suspended for months without reason and can't get help from customer service. Despite following all policies, I am getting no support from Facebook. The lack of customer service and communication is disappointing. If I had received proper support, I wouldn't be feeling this way. Their approach is frustrating, and I'm considering moving on. I need assistance due to my husband's cancer battle. Customer service is crucial for any company's success. It would be beneficial to offer real support to users. The current situation has caused unnecessary stress. I'm upset and may have to resort to Craigslist. This experience has been disappointing and a significant setback.

The day after registering on Facebook with my email, [redacted], I received about [redacted] friend requests. I accepted them all immediately. Suddenly, my account was locked out due to a checkpoint. After going through a process of submitting a profile photo as requested, my account was disabled by Facebook. I feel it's unfair that I got penalized for accepting too many friend requests. Facebook's reaction seems excessive. It's frustrating to be disabled for what seems like a regular activity on the platform.getMocked.

A few days ago, I created a new page as I am running as a candidate for the Green Party in the upcoming federal election. Unfortunately, the page was disabled, incorrectly assuming I was an unauthorized user. When trying to regain access using my password, I was prompted to enter my cell phone number. Despite entering my only number, [redacted]-xxx-xx60, the system did not accept it, stating it was invalid. Repeated attempts led to the same issue. This is my sole contact number, making it impossible to proceed. I understand the standard procedure would be to address this matter via the page directly, but since I am locked out, I cannot do so. I have valid identification, two screenshots illustrating the problem, as well as the passwords for both my personal and new pages. Thank you, Dennis P Drainville

I believe my Facebook account has been mistakenly flagged by the algorithm as a phishing account when I was trying to add my portfolio site email address, [redacted], which I wanted to include along with my other email addresses. This unexpected action has left me locked out of my own account. I suspect the algorithm might have misconstrued my recent activity of posting about my autism book project and a Web Development introduction video as suspicious, given my previous inactivity on the platform focusing solely on "the Philosopher Accountant" page. Having relied on Facebook for the sole means of connecting with contacts like Andrew King and Steven Kunkel, losing access to my account has put me in a difficult position.

Yesterday, when attempting to access my account, I encountered a message indicating suspicious activity, leading to its subsequent lockdown. Despite multiple attempts, I am unable to regain entry as the system repeatedly prompts me to confirm my identity. After opting for the friends images verification method, I am redirected to reset my password only to face the identity confirmation request once more. Although I select to receive the verification message via my phone number, it fails to arrive, despite the accuracy of the provided number. The verification process via friends images continuously results in an error message. I have updated my email address for urgent matters. The inability to resolve this matter is causing immense stress, particularly compounded by reports from my friends that my account is no longer visible. Your assistance in resolving this issue would be greatly appreciated.