GoFundMe Customer Service Issues

Archive 39

The following are issues that customers reported to GetHuman about GoFundMe customer service, archive #39. It includes a selection of 20 issue(s) reported February 3, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I believe the funds collected for the Truckers Rally against mandates rightfully belong to the truckers. If any excess funds exist, they should go to the truckers as compensation for the income they are losing due to their rigs not working. I will avoid using GoFundMe in the future after hearing about this issue. It is important to support the rights of individuals and not contribute unwittingly to any political party.
Reported by GetHuman7089506 on गुरूवार, ३ फ़रवरी २०२२, रात १०:५३ बजे
Hello, I wanted to address the recent situation with the GoFundMe account for the truckers' convoy to Ottawa. Due to false information spread by government officials and media, the account has been frozen. Many Canadians, whether part of the convoy or supporting it, are urging for the funds to be released. The donations were meant for a peaceful truckers' convoy, not for any other purpose. It's concerning that the media, which appears biased, is influencing decisions to freeze these funds. The truckers' Freedom Rally is about preserving everyone's right to choose without undue control. I hope that transparency prevails and the funds are released to support this cause, rather than being held back by potential political agendas. Let's stand together to uphold the freedom of choice in our country.
Reported by GetHuman7090726 on शुक्रवार, ४ फ़रवरी २०२२, दोपहर ११:२९ बजे
I am having trouble accessing the account set up for my sister, Diane Arendes, who is disabled and wheelchair-bound. My initial password does not work, and I have not received any reset instructions despite trying the "Forgot my password" option multiple times. My brother, Robert Bradbury Jr. (Skip), donated $[redacted] towards this ADA-approved housing initiative and now I am locked out. I just need to log in to upload my driver's license from my iPhone. Please assist me with resetting the password promptly. You can reach me at [redacted] or [redacted] If this issue is not resolved soon, I will escalate by contacting the media, sharing on social platforms, and considering a stop-payment with my brother. Your immediate attention to this matter is appreciated.
Reported by GetHuman7092663 on शुक्रवार, ४ फ़रवरी २०२२, रात ९:३८ बजे
I will be contacting my lawyer next week regarding the situation with Gofundme. I am not looking for a refund, but I believe the organization is being dishonest by attempting to keep 10 million dollars that was raised. Setting a deadline of the 19th for refund requests seems like a theft tactic. We raised 10 million in just 2 weeks and will raise more for legal fees to address this issue. I had warned you about this yesterday. I made a significant donation to the Canadian convoy and I have learned that funds are being redirected to charities without my consent. I am requesting a refund by Monday. If not, I will involve my lawyer on Tuesday and pursue a class action lawsuit against Gofundme with over 100k others. The organization's handling of our money is unacceptable. This is clear theft and fraud. You have until the end of Monday to either release the funds in full or issue a refund. Consider this a final warning.
Reported by GetHuman7093195 on शनिवार, ५ फ़रवरी २०२२, रात १२:४३ बजे
Dear Customer Service, I need to address a concerning issue regarding the freezing of funds donated to the Truckers For Freedom Convoy. Multiple news sources covering the event have not reported any violence, raising doubts about the accuracy of your decision. It appears that GoFundMe may be hindering rather than aiding the cause. History shows that perseverance leads to change, as seen in movements like the Solidarity Movement in Poland. Your actions may place you on the wrong side of this historic protest. I will no longer support your platform unless you can provide concrete evidence for your actions and return the donations to the rightful donors for the intended purpose. It's crucial for GoFundMe to demonstrate transparency and fairness in handling donated funds. Best regards, [Initials]
Reported by GetHuman7093218 on शनिवार, ५ फ़रवरी २०२२, रात १२:५४ बजे
Dear Gofundme, I have learned that you have closed the GoFundMe account related to the Canada trucker convoy protest. I suggest donating the funds to Social Service Agencies in Canada. Many of their workers earn low wages due to insufficient funding from corrupt Federal and Provincial governments. These agencies assist vulnerable populations such as the Disabled, special needs individuals, the mentally ill, children in need of welfare, individuals with brain injuries, and those living in poverty. It would be beneficial to allocate these millions of dollars to support these crucial services so that the dedicated front-line workers can adequately provide for their families. While provinces like Ontario and Quebec offer better pay, smaller provinces often leave these compassionate workers in poverty despite their important work for disadvantaged individuals in Canada.
Reported by GetHuman-gofundus on शनिवार, ५ फ़रवरी २०२२, रात १:०१ बजे
I recently made a donation to the convoy for freedom in Ottawa. I am disheartened that my money has been withheld by your platform. Your biased actions and lack of understanding about the convoy show your dishonesty. Please take the time to investigate what is truly happening in Ottawa. It is concerning that donations to other causes like BLM and C.H.O.P were not restricted despite instances of violence and destruction. Unlike those cases, the convoy in Ottawa has not led to any deaths or violence. Any arrests were of instigators swiftly handled by the convoy. The convoy represents freedom and unity. I hope that your platform faces consequences, much like Facebook's recent troubles.
Reported by GetHuman-crobris on शनिवार, ५ फ़रवरी २०२२, रात १:३३ बजे
Dear GoFundMe, I am writing regarding the GoFundMe Statement on the Freedom Convoy [redacted] Fundraiser. I am concerned about the freezing of funds without proper investigation. There has been no violence or illegal activity from the truckers supporting this cause. They are peacefully seeking an end to mandates affecting people's lives, showing love and unity. It is disappointing that the government continues these mandates despite public pressure for change. The media's one-sided coverage further misinforms the public. These actions harm more people each day. I urge GoFundMe to reconsider and support this peaceful movement for Canadians' rights. Sincerely, Nicole
Reported by GetHuman7093341 on शनिवार, ५ फ़रवरी २०२२, रात १:४३ बजे
I am disappointed that the money donated for the Truckers Freedom Convoy is being confiscated. These donations were intended for a specific purpose and should not be used for anything else. It is concerning that individuals pushing for freedom of choice in regards to the vaccine are having their contributions taken away. Personal freedoms are important in a free society, and those who choose to get vaccinated should have that right, just as those who choose not to should also have their choices respected. It's important to uphold the intentions of donations and respect the wishes of those who contributed to the cause.
Reported by GetHuman-ezcollec on शनिवार, ५ फ़रवरी २०२२, रात २:३४ बजे
I have a significant trust issue. After supporting the Canadian Truckers with a donation, learning that the government influenced your business practices has shattered my confidence in you. Those who relied on you to handle their donations now feel let down. It's disappointing to see your true colors during this crisis. I urge you to acknowledge your mistake publicly and assure everyone that their donations will reach the intended recipients. Failure to rectify this situation will have long-lasting consequences. I am deeply disappointed, and the world is paying close attention to your actions.
Reported by GetHuman-liudavic on शनिवार, ५ फ़रवरी २०२२, सुबह ५:०२ बजे
I must express my deep disappointment in your decision to block the funds raised for the peaceful protest convoy. Despite the misleading information from mainstream media and the mayor of Ottawa, this movement was about standing up for the freedom of all Canadians. People united and generously donated $10 million in just one week to support this cause. It is disheartening to see these funds being withheld. If you were influenced by the government or took an easier way out, it reflects poorly on your company. Anyone associated with the convoy, including donors, will likely refrain from future dealings with your company. In fact, I will not hesitate to share our unfavorable experience with others and suggest they seek alternative avenues for fundraising.
Reported by GetHuman-sivolc_j on शनिवार, ५ फ़रवरी २०२२, सुबह ९:२३ बजे
I am concerned about the lack of respect shown towards the donors who generously contributed money to the Canadian truckers. As a neutral platform, the decision to unilaterally allocate these funds is disappointing. It would be more appropriate for a mass refund to be initiated without donors needing to request it individually. Requiring hardworking individuals to go through the process of requesting their money back is unfair and reflects poorly on your organization. It should not be made difficult for people to retrieve their donations and support the truckers in a different way. People give what they can, and it is wrong to assume that donors can easily afford to forego their hard-earned money without accountability. The reluctance to facilitate refunds appears to be driven by a desire to retain the hosting fee percentage, which is concerning. I urge you to reconsider your approach and prioritize the donors' interests. Thank you for addressing this matter promptly.
Reported by GetHuman7094155 on शनिवार, ५ फ़रवरी २०२२, दोपहर १२:४८ बजे
I am a proud left-wing Democrat and I denounce your actions against the Canadian truckers who are peacefully protesting in freezing conditions. Your website was meant to help people, but you have allowed politics to interfere with this mission. I will no longer use @gofundme or support your staff. It is appalling to see individuals peacefully exercising their freedoms being targeted. Regardless of political stance, as a social platform, you are obstructing people's right to peaceful protest. This goes against American values and is a sad day. Ultimately, more individuals will likely turn away from your services. #Shameful
Reported by GetHuman-jaxsanch on शनिवार, ५ फ़रवरी २०२२, दोपहर ३:११ बजे
I am curious about GoFundMe's decision to block donations to some protesters while allowing donations to others. It seems like they may be favoring certain viewpoints over others. I wonder if external pressures are influencing their choices. Clarifying the criteria they use to restrict users could help shed light on this. Perhaps dissolving the company is the only solution, considering the difficulties in ensuring donations align with their values. This could be a way forward for a company more focused on virtue signaling than profits.
Reported by GetHuman7094596 on शनिवार, ५ फ़रवरी २०२२, दोपहर ४:११ बजे
Unfortunately, GoFundMe has shown its true colors with their recent actions involving the Freedom Convoy funds. They have betrayed the trust of their users by withholding and potentially redirecting donations. Despite their claims of being trustworthy and dedicated to preventing fraud, their behavior in this situation is appalling. Many people, including myself, feel disillusioned and will not be using GoFundMe again. This situation highlights the importance of transparency and ethical practices when handling donations. It is my hope that GoFundMe faces consequences for their actions. It is disheartening to see a company prioritize their own agenda over the principles of freedom and autonomy. In times like these, it is essential to stand up for what is right and hold accountable those who betray our trust.
Reported by GetHuman-aniccais on शनिवार, ५ फ़रवरी २०२२, दोपहर ४:२७ बजे
I am deeply disappointed by the recent events surrounding the truckers' fundraising rally. The hard-earned money of the protesters has been wrongfully taken, causing widespread distrust. Billions of people are affected by this betrayal. Legal actions and demands for restitution are underway. Trustworthy alternatives will rise, as unethical conduct faces consequences internationally. Individuals involved in these actions will be held accountable. Rest assured, justice will prevail. New avenues for support and truthful platforms are in development. The community stands united and resolute against this injustice.
Reported by GetHuman7094924 on शनिवार, ५ फ़रवरी २०२२, शाम ५:५९ बजे
Can you suggest other charity fundraising platforms similar to GoFundMe? I won't be using their services in the future. I support vaccines but also believe truckers should choose what they're injected with. It's unacceptable for GoFundMe to pass judgment and withhold funds donated to truckers. They shouldn't prevent donors from supporting individuals based on their personal choices. GoFundMe risks being on the wrong side of history, resembling Orwell's Thought Police. I demand the trucker's account be reinstated. If not, please provide the list of alternative platforms I requested. Thank you.
Reported by GetHuman-sknaster on शनिवार, ५ फ़रवरी २०२२, रात ९:१९ बजे
It was interesting to hear about the investigations launched by several Attorneys General and Governors into GoFundMe for alleged misappropriation of funds. Recent incidents involving Kyle Rittenhouse and other individuals have raised concerns about the platform's handling of differing opinions. It is important to remember that silencing dissenting voices is not justifiable, and actions have consequences. It will be intriguing to see how karma unfolds for GoFundMe and its employees amidst these allegations. The ability to engage in constructive dialogue is essential, and silencing opposing views while claiming moral high ground is problematic. It will be a noteworthy development to witness the outcome of these investigations and how they will impact GoFundMe's future.
Reported by GetHuman-thoushal on रविवार, ६ फ़रवरी २०२२, दोपहर २:३० बजे
I am reaching out regarding the funds allocated for the Freedom Convoy [redacted] organized by Tamara Lich. It is concerning to see the mishandling of the donations made for this cause. The actions taken by your company in withholding these funds are unethical. This movement is not an occupation, but a peaceful demonstration advocating for the rights of Canadian citizens. Failing to release these funds as intended could have repercussions for your business. It is unjust to divert these donations for personal gain rather than supporting the intended cause. Many donors, including myself, will not forget this misuse of funds during future fundraising efforts. Signed, A Concerned Canadian Citizen.
Reported by GetHuman7097607 on रविवार, ६ फ़रवरी २०२२, रात ८:०२ बजे
I have supported various causes through your platform. Recent events surrounding the truck driver's fundraising have shattered my trust that my donations will reach their intended destination. I have decided to discontinue using your platform. I hope all donors affected by this situation will band together in a potential class-action lawsuit. It appears that you allowed BLM and Antifa fundraisers to proceed without obstacles despite the violence associated with some individuals linked to these groups. It seems that if the cause aligns with your political beliefs, violent actions are overlooked. While I did not contribute to the specific fundraiser in question, I regret not doing so. I stand ready to pursue legal action if necessary. Do not feel compelled to respond to this message, as I do not seek anything further from your organization.
Reported by GetHuman-sinsan on रविवार, ६ फ़रवरी २०२२, रात ८:२० बजे

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