Google Customer Service Issues

I've been attempting to access my old Gmail account, but whenever I enter my credentials, it redirects me to a page asking for my father's middle name, which is Anthony. Despite inputting the correct information, it doesn't grant access. I'm feeling upset and frustrated by this situation. If I have the password, I believe I should be able to log in seamlessly. I am seeking assistance with this issue. Thank you.

I need to update my Kindle's email address as it is still registered under my old one. My Google Pixel phone doesn't receive emails, but I play Zynga's Game of Thrones Slots Casino on it. However, after purchasing coins successfully once, my second attempt failed. I contacted my credit card company, who indicated the issue might be with Google. Upon checking my email, I found a message from Google in German, despite residing in the USA and only understanding English. This language barrier prevented me from verifying the account details. Kindly verify and ensure my account is in English. Thank you, Wendy B.

Hello, my name is Kayla Bowring. I'm reaching out because I am locked out of my email account [redacted] after having to reset my phone. I can't recall the updated password I set. Some passwords I remember using are "maurice101057" and "scottmicheal2015." My birthdate is February 14, [redacted]. I urgently need access as I made important changes to my account and fear losing precious photos and contacts stored since [redacted]. The codes sent to my phone and recovery email did not work. My phone number associated with the account is [redacted]. Please assist me in regaining access as the account holds irreplaceable photos of my late father and my child's growth.

Hello, my name is Kayla, and I am requesting a password reset for my account. I have gone through several password changes, starting from scottmicheal2015 to s3r3nity21, serenity21, and maurice101057. I urgently need access to my account to retrieve all my contacts and photos as they are essential to me. My account was created in [redacted], and my date of birth is February 14, [redacted]. My phone number is [redacted], which seems to be associated with two accounts under [redacted] and [redacted] I have tried the verification codes sent via email and text message, but they didn't work. I have previously faced this issue and believe the team should have my license details on file. I sincerely request your assistance in resetting the password for [redacted] The photos of my late father and daughter are irreplaceable, and I value my contacts greatly. I am willing to provide any necessary information to verify my account.

I recently moved from Georgia to Ohio on 07/05/18. After ending Windstream services and changing my phone and computer location, I encountered issues accessing iCloud due to my roommate connecting my Mac to his, causing our accounts to mix up. I have evidence, like pictures on my phone, of this mix-up. I can provide bank details, social security info, and dates of account creations to prove my identity. I still have access to my Pinterest account and a gun permit for face recognition. I have details of conversations with Windstream and my old Facebook phone number [redacted]. I opened my Facebook account in Clayton, Georgia, and used it until July [redacted]. I am lost and seeking assistance. If you require more information, please let me know. Thank you for understanding.

I need assistance regaining access to my Gmail account. I forgot the password after setting up two-step verification. The Gmail address linked is [redacted] I am unable to recover the account on my own as I am also logged out. I have my mobile number used for the account creation for verification. Kindly assist me in recovering my Gmail account.

Hello, my name is Kayla. I am in urgent need of resetting my password. Over time, my password transitioned from "scottmicheal2015" to "s3r3nity21", "serenity21", and "maurice101057". This account, which contains valuable contacts and photos, was created in [redacted]. My date of birth is February 14, [redacted], and my phone number is [redacted]. You can reach me via [redacted] I have tried the codes sent through email and text, but none have worked. I believe you should have my license on file as I have faced this issue before. Please, I implore you to reset my password for [redacted] The memories of my late dad and daughter are stored in those images, and losing them would be devastating. Thank you for your assistance; I am willing to provide any necessary information about the account.

Hello, my name is Kayla. I urgently need assistance resetting my password. Over time, my password has changed multiple times from scottmicheal2015 to s3r3nity21, serenity21, and maurice101057. I must regain access to my account to retrieve my contacts, photos, and vital information stored there since its creation in [redacted]. I was born on February 14, [redacted], and my phone number is [redacted]. The associated email is [redacted] Unfortunately, the provided codes via email and text message have not resolved the issue. Considering this has happened before, I hope you can understand the gravity of the situation. Please reset the password for me. The account holds irreplaceable pictures of my late father and daughter, as well as all my valuable contacts. I am willing to verify any details you need to assist with the process. Thank you.

I am a victim of identity theft, and someone has gained unauthorized access to my email accounts, including using my Google Pay. There are about four or five Google accounts that I am unable to access, and they have used my bank cards to take money. Please contact me at [redacted] at your earliest convenience as this has been an ongoing issue for the last two years according to Microsoft. You can reach me at [redacted] or my old number [redacted]. They have access to personal documents such as my birth certificate, Social Security card, and driver's license. If you can assist me in any way, please call me at [redacted]. I am eager to regain access to my email accounts. Thank you, Ms. F. Harris.

Dear Alcon, I hope you are well. I am reaching out to you for assistance with recovering my Gmail email account. Unfortunately, I have forgotten both my password and the recovery email. Adding to the complication, I no longer have access to my phone to receive any SMS verification codes. Despite following the recovery steps provided, which included providing my company email address at [redacted] for contact, I have not received any communication in the past week. This situation is worrisome as I am currently abroad in Iraq supporting the US military and coalition forces in Operation Inherent Resolve. It is crucial for me to regain access to my email to reach out to my contacts and family back home. I understand you may not be directly involved in technical support anymore, but any help you could provide would be greatly appreciated. Thank you for your consideration. Best regards, Ernest Njoroge

Hello, I am reaching out because I am facing a major issue. I have forgotten the password for all my Google accounts, including my email and phone contacts, which are all synced. I attempted to recover the account by entering my email for the code, but I never received it in my Outlook email. I contacted Microsoft, and there are no issues on that end. I created a new Gmail address to seek help from Google, but I still didn't receive any assistance. Even after receiving a code to verify my ownership, Google could not confirm it. I have tried various ways, including seeking help on forums, but I am still unable to access my account after two days of trying. This situation is causing me a lot of stress as my personal and work-related information is all in that account. I am desperately seeking a solution. Thank you for any help you can provide. Regards, Kolas

Good afternoon, I am currently facing an issue with accessing my Google account, [redacted] This account holds all my contacts, photos, files in Google Drive, along with emails. I use this account for my Facebook, Mega app, Netflix, and CFE app. I am unable to log in as it says my password was changed 7 days ago, which I did not do. I don't have a phone number for verification, only the email [redacted], which I can't access. I do have the phone number linked to [redacted] for verification, but the sim card isn't active.

I need assistance accessing an old gaming email account that I used a while back. I attempted to log in, but none of the passwords I remembered are working. I suspect the account may have been hacked, as the password seems to have been changed. I am reaching out to Google in hopes of having the password reset so I can regain access. The email address in question is [redacted] Your understanding and support in resolving this matter are greatly appreciated.

Hello Google, I am Hardik Valand, and this is my new ID. I created this ID to email you regarding my main business ID ([redacted]) as it shows me the wrong password. I am unable to sign in, verify, recover, or even reset my password using the forgot password service since May 19, [redacted]. In the Two-Step Verification process, I mistakenly entered the wrong ID ([redacted]) missing the letter 'I' in the Gmail ID of my recovery account. I need your assistance to regain access to my account where I have important work-related emails and all details related to my business, HR Films and Photography. This Google ID is also logged into my Samsung Galaxy Note 8, where all my data, contacts, and information are saved. Please help me retrieve my ID promptly as I have pending work tasks. Thank you.

I suspect someone has created a Google Pay account using my information in another country. I tried creating one myself to track the culprit, but it hasn't been helpful. I am concerned that my information is being misused as I've had multiple accounts hacked, including my email addresses. The hackers now have control over my Facebook, Snapchat, Messenger, and email accounts listed as [redacted], [redacted], [redacted], [redacted] How can I identify the perpetrator? They are gaining administrative access to my phone, using my iPhone address. I believe they are infecting my devices with viruses. I've encountered two virus-infected phones in the last four months, leading to software wipeouts. The screen displays a "dm verity screen" error before rebooting. My phone seems compromised. Please assist.

I created an email account, "[redacted]," back in [redacted] when I was younger. However, in [redacted]/17, after not using the email for a few weeks, I was unable to log in. Unfortunately, I had not linked a recovery account or phone number to it. I have been attempting to access this account for three and a half years. The email is linked to accounts on other websites that I have paid for, but I cannot remember the passwords for those accounts either. If I can regain access, I hope to transfer all my data to my new email address. Thank you.

Hello, my name is Alexis Avilez. I recently joined T-Mobile's family plan with my husband, who is the primary account holder. A few weeks ago, I tried to reset my password due to security issues but encountered problems receiving the verification code on my cell phone. I used to manage a recovery account for both of us on my device, but now I can't access either of my accounts, which I've had for about five years. I suspect my husband may have tampered with the settings. I've created a new Google account linked to my new T-Mobile phone number. Is there any way to recover my old accounts in this situation?

I am experiencing difficulties with my sign-in and password and am quite frustrated as I work in a busy emergency room and do not have time for this. I am struggling to get through the password reset process and it's causing me a lot of distress. I understand the importance of security, but this situation is adding unnecessary stress to my already demanding schedule. I have a pseudo account due to company policy, and not being able to access it is affecting my work and personal life negatively. I am feeling overwhelmed and unable to even speak to a representative for help. If only I could receive emails on an account I have access to, like [redacted], it would make a world of difference. This issue is reaching a breaking point for me, and I hope it can be resolved soon.

A few weeks ago, my phone, a ZTE Blade, was stolen by someone looking to access my stimulus funds. I reported the theft to the IRS. As a temporary measure, I will only be logging into my accounts from one device, an LG Rebel 4 (LML212VL). To verify my identity, you can check the saved passwords on my accounts, which are not the type I usually use - I typically use passwords related to family names like Charles@[redacted], mama@[redacted], or Daddy1950. I am trying to recover three accounts: [redacted], [redacted], and [redacted] Your prompt assistance is greatly appreciated. Thank you.

I am having trouble accessing my Google Gmail account as well as my YouTube account. Despite trying to recover them with my recovery email, it doesn't recognize it. I even received a 6-digit password code on another email, but it still couldn't verify my ownership. Recently, I switched from Spectrum to AT&T as my ISP, which might be the cause of the issue. I've just subscribed to YouTube TV and need to know how to pay for it. My main email address is [redacted], and I've now set up an additional email account at [redacted], using the same password for all my accounts. I need access to my accounts, especially my email. My phone number is [redacted].