Instagram Customer Service Issues

Good evening, I recently received a message in my account from someone claiming I would get $[redacted] if I followed some rules. However, it turned out to be a scam. They asked me to change my email so they could send me the money via my Cash App, but I never received anything. After changing my email and password, I reported this issue. Despite reporting it, another scammer contacted me saying they would return my information if I made a video. Now, I can't access my account and my friends have been receiving suspicious messages about money. I kindly request to have the account associated with "ntaliadva" taken down as soon as possible. I have created a new Instagram account under the name "Taliadva" to differentiate between the two. I would greatly appreciate your prompt assistance in resolving this matter. This is a concerning situation for me as I have never experienced anything like this before. Thank you, Natalia P.

Hi, I'm Fiera. My Instagram account, Fierazuhairi_, was deactivated on September 17, [redacted]. I believe it was a mistake as I did not violate any community guidelines. This account has been my main platform for social activities and has personal memories. If I unknowingly violated terms, I apologize. I am frustrated and heartbroken as this affects my business and connection with followers. Thank you for considering my request in restoring my account. Sincerely, Fiera.

Dear Sir/Madam, My name is Ujjwal Patel, and I reside in Mumbai, Maharashtra, India. I operate as a food blogger under the username thesatvikblogger on Instagram. Recently, I encountered a problem accessing my account. Initially, a message appeared instructing me to wait for 24 hours. However, upon attempting to log in after this period, I received another message informing me that my account had been disabled. Over the past two years, I have dedicated significant effort to building my follower base, garnering over 5k followers. I kindly request that you reactivate my account promptly. Additionally, I bring to your attention an email I received indicating an attempted account access from a Redmi 6A device in Russia, which is perplexing considering my location in India. Please restore my account at your earliest convenience. Thank you.

Hello, I am seeking assistance with connecting my Instagram account as it has been temporarily locked. Even though I know the password, logging in requires verification via email, which I am unable to access. I am aware of the email address associated with the account but am unable to access its content to complete the verification process. Additionally, my account is not linked to a phone number for verification purposes. I would greatly appreciate any alternative methods to verify and regain access to my account, excluding email verification. The account details are as follows: User Name: fatemenickkhah Email: [redacted] (currently inaccessible) Thank you, Fateme Nickkhah

I am currently unable to access my Instagram account on any device, including a computer or different phone. Each time I try to open the app, I receive an error message stating that the feed cannot load, followed by a black screen and then a crash. My Instagram account is crucial for my business dealings. It has been a few days now, and this problem remains unresolved. My account handle is djranatypebeat, contact me at [redacted] I have an upcoming show for which I need to promote, so having access to my account is essential. If my account was restricted due to excessive following or bot-like behavior, I want to clarify that I personally manage my actions on the platform. I engage with other accounts for both personal and professional reasons, which I believe are positive contributions to the community. Kindly assist me as soon as possible, as my business activities depend on the use of my Instagram account.

Hello Instagram support team, I am reaching out because my account @0_x_jitesh_09 has been hacked. I discovered this while I was working and suddenly got locked out. The hackers have changed my username, password, phone number, and email associated with the account. I can still access my original email at [redacted] and my phone number is [redacted]. However, when I click on the email link to secure my account, it directs me to a dead page. I kindly request your assistance in recovering my account. Thank you for your prompt attention to this matter. Best regards, B.

To whom it may concern, I am reaching out regarding my compromised Instagram account under the username drgaliperdem. The hackers have altered the associated email and phone number, prompting me to contact you from an alternative address. I am willing to provide any necessary verification to reclaim ownership of the account. The individual responsible is using my account to deceive users into transferring money through misleading stories. Time is of the essence, and I am seeking urgent assistance to regain access to my account promptly. Your prompt response would be greatly appreciated. Best regards, GE

Approximately, 2 years ago, I created this account using a temporary email. I initially intended to use it briefly, but I ended up maintaining it. I know my username and password but recently encountered an issue logging in from my laptop. I was prompted to enter a code sent to the original email, which I managed to retrieve, but it has since expired. Unfortunately, I don't have any mobile numbers associated with the account. I'm now unable to access my account from any device due to the code request hindrance. I am seeking clarification on whether it is viable to regain access to my profile and any potential associated costs.

My previous Instagram account was hacked and subsequently deleted. The account is Kass.gray.1 and I am unable to access it anymore. I had precious pictures of loved ones who are no longer with me stored on the account, and I am heartbroken thinking about losing those memories. To recover my account, I would appreciate it if you could send a support email to my email address, [redacted] I have tried various methods to regain access without success, and losing these memories is devastating. I have heard that Instagram sometimes sends a recovery email to the original email associated with the account, which is [redacted] Your assistance in resolving this matter would mean a lot to me. I am eager to regain access, update my password, and enable two-factor authentication for added security. Thank you for your help in advance.

I mistakenly changed the email on my Instagram account to a fraudulent one after being misled into thinking I would receive money. Consequently, my account was hacked, and I am unable to log in or reset my password. The hacker even posted content on my account that misleads my followers into thinking it was me. My name is Bryan Alcantara, and my Instagram username is bryanalcantara88. The email associated with the account is [redacted] I can provide evidence of the hack, as the hacker's name is Michelle_bitcoinmining with a profile picture of someone sitting on a chair. Despite reaching out to the hacker, I received no response. I am eager to regain control of my account.

Hello Instagram support team, I hope you are doing well. I am currently unable to regain access to my account as the hackers have changed all my contact information. The only access I still have is to my original email at [redacted] I am prepared to take any necessary steps to recover my account and would appreciate your assistance. My username is @_cellupnext, my phone number is +1 [redacted], and my email associated with the account is [redacted] I am located in SC and recently received an email alerting me to a login from New York, NY, which was not done by me. Subsequently, I have been receiving threatening messages and calls from a hacker demanding money via Bitcoin. They have since ceased contacting me, and I have learned that account recovery is possible through Instagram. Your help in this matter would be greatly appreciated.

Hello! I am experiencing issues with a recent account limitation on Instagram. The app now requires me to submit a video selfie for identity verification, but whenever I attempt to do so, the app crashes immediately. I have made multiple attempts on different devices without success. I have ensured my Instagram and iOS versions are updated, uninstalled and reinstalled the app, but the problem persists. I am finding it frustrating as I am unable to contact Instagram support through traditional means. I hope someone can assist me with resolving this matter. Thank you and have a pleasant evening! Kind regards, Alina

I recently reactivated my Instagram account after deactivating it for a period of time. Unfortunately, all my photos seem to be missing and have not been recovered yet. I am unsure if this was caused by Instagram or if my account was hacked. Despite Instagram's assurance that posts are not affected by deactivation, my pictures are still missing. It has been over four weeks, and I am concerned about their whereabouts. I am reaching out for assistance in recovering my photos as I believe they should still be accessible. Any guidance on where to seek help in resolving this issue would be greatly appreciated, as I have not found a solution in the help center. Thank you for any assistance you can provide.

Hello, I hope this message finds you well! Unfortunately, my Instagram account has been compromised. The individuals who have taken control of it are threatening to share sensitive information. My Gmail account was also hacked, leading to the unauthorized access to my Instagram account. The email and phone number associated with the account have been changed, preventing me from using the "forgot password" option. I have managed to regain access to my Gmail and Google accounts. I kindly request assistance in obtaining a login link via email, the original method of accessing my account. Previously, my username was "nellysa___," but it has been altered to "_____nellysa_____________." The email linked to the account is "[redacted]" Despite reporting the issue multiple times to help.instagram.com, I have not received effective assistance.

Hello, I recently discovered that my account has been disabled, but I am unsure about the exact reasons. My account serves as a platform for my photography business, and it is where I showcase all my work. I have discussed with my team to understand what might have led to this situation. Understanding the importance of adhering to the terms of service, we have conducted thorough research to ensure we comply properly. I would genuinely appreciate it if my account could be reinstated, as it is crucial for my business growth. I am committed to upholding the platform's regulations and will ensure my team is well-informed to prevent any future violations. Thank you for your attention to this matter. Warm regards, @fjollepira.photography

I was falsely accused of violating Instagram guidelines when, in fact, the opposite is true. My comment was reported out of context, leading Instagram to remove it. The individual I responded to began harassing me in DMs after I proved him wrong. To protect himself, he flagged my comment, making it appear as though I was the one harassing him, which is not the case. I kindly request Instagram to review this matter as I have a screenshot that clearly shows he is to blame.

Hello, I have been unable to access my Instagram account for the past two days. Initially, the app indicated there were issues with my account, prompting me to change my password, which I did. Subsequently, a prompt appeared asking me to verify that I was not a robot by showing my face. Despite complying, no progress was made after waiting for several minutes. I attempted to use my iPad instead of my phone, but the app closed each time after I showed my face. After multiple unsuccessful attempts, I uninstalled and reinstalled the app, only to be met with a blank screen after entering my credentials. I tried this multiple times with no success. I am unsure of what steps to take next. My account is @vivianakokaj. Thank you for your attention, have a great day.

Hello Instagram Support Team, I hope you are doing well. I am reaching out because I am unable to recover my account using the phone number, email, or username provided in the "Get help signing in" section, as all this information has been altered by hackers. I still have access to my original email, [redacted], and I am willing to take the necessary steps to regain access to my account. Username: alisha.chetty08 Phone Number: [redacted] Email: [redacted] I reside in Durban, South Africa, and on October 5th, [redacted], there was an unauthorized access attempt on my Instagram account from an iPhone in Lagos, Nigeria. This led me to discover that my account had been hacked. The hacker disabled my two-factor authentication and modified all my personal information. I no longer have access to my account, but I do have the email address used by the hacker for the changes: [redacted] I kindly request your assistance in recovering my account. Thank you.

This incident unfolded across multiple social media platforms such as Instagram, Gmail, Whatsapp, and Cashapp. I am deeply regretful for my errors in grammar and punctuation. Initially, a friend I recognized claimed to have invested $[redacted] with Legal Cryptex Trade and received $10,[redacted] within two hours. Trusting this person, not realizing his account had been compromised, I fell victim to a scam. The imposter instructed me to send $[redacted] via Cashapp to $Claire Cox and promised a return of $3,[redacted]. After following their directives, I saw the funds in an account on their website. However, when attempting to withdraw, I was unexpectedly asked for an Authorization pin. I reluctantly sent an additional $[redacted], which I now realize was a mistake. This money was from my college financial aid, and I cannot afford to lose it. Succumbing to their demands, I provided my Gmail and Instagram information, eventually losing access to my Instagram account. Despite feeling deceived, I recorded a video testimonial promoting their fraudulent scheme. I am desperate for assistance as the scammers continue to exploit my contacts on Instagram. I implore for help in regaining control of my account or having it permanently deleted. This ordeal has been distressing, and I hope others can avoid falling victim to such deceitful individuals.

I recently had a concerning experience involving a scam on Instagram, Gmail, Whatsapp, and Cashapp. My friend's account was hacked, and the person claimed to be them, convincing me to invest with Legal Cryptex Trade. Believing it was my friend, I followed instructions provided by a woman on Instagram, sending $[redacted] to $Claire Cox on Cashapp. As promised, I saw $3,[redacted] in my account shortly after. However, they then asked for an Authorization pin and requested an additional $[redacted]. Stressed and unaware, I complied, compromising my FAFSA funds. They asked for my Gmail and Instagram passwords for verification, leading to the loss of access to my Instagram account. I made a promotional video for them before they deleted my account. This situation is distressing as I am typically trusting and kind-hearted. My account is now being used to scam others, and I am desperate to regain control or have it permanently removed.