Instagram Customer Service Issues

On November 18th, it seems my Instagram account was compromised. When I attempted to log in the following day, Instagram prompted me to provide personal information and stated they would respond within 24 hours. Upon subsequent login attempts, I received a message stating my account had been disabled for violating their terms and policies. Despite following the account recovery process outlined by Facebook, including submitting a photo of myself holding a paper with a handwritten code and my details, my account remains inaccessible. This account is personal in nature, containing only photos of myself, and is not utilized for any commercial purposes.

My account has been hacked, and someone has changed the email address and phone number associated with it. The hacker has replaced my email with either [redacted] or [redacted] I do not know the hacker's phone number. I have tried to ask for my account back, but the hacker refuses. I have set up another account to communicate with the hacker for more information. Thank you.

I was using Instagram as usual when I received a notification that my account was disabled for no apparent reason. I have never used any bots or engaged in any inappropriate behavior, I simply share funny videos. I would like my account to be reactivated as soon as possible. The platform promised to provide assistance within 24 hours, but instead, I was logged out and my entire account was deleted. I am confused as I have not violated any terms of service and I just want my account reinstated.

My company account, @Thegoatlambofficial, was hacked, and the hacker changed the phone number associated with it. The account has less than [redacted] followers, so I'm not sure why it was targeted. I can't access the account even though I'm entering the correct username and password. I need urgent help to regain access to my account.

Hello, I recently encountered an issue when attempting to log into my Instagram account. A notification appeared requesting verification before accessing my account. Following the first verification step, which involved a confirmation code via SMS, my verification was not accepted by Instagram despite providing the correct code. Subsequently, another message informed me that my account had been disabled, suggesting that I could appeal this action if it was an error. I have been attempting to reach out to Instagram's customer service to restore my account, unfortunately with no success. I am eager to regain access to my account as I believe I have not violated any of Instagram's community guidelines. It seems to me that my account was disabled without valid justification. I am seeking guidance on what further steps I can take to recover my account.

Sehr geehrte Damen und Herren, ich möchte eine Firma melden, die meiner Meinung nach über Pinterest mit unseriösen Machenschaften ihre Ware vertreibt. Ich fühle mich betrogen, da das Produkt "SOFTSKIN EPILATOR" von der Firma Lusto (Berlin) minderwertig ist und nicht der beschriebenen Leistung entspricht, zudem wird die Geld-zurück-Garantie nicht eingehalten. Negative Bewertungen werden blockiert. Gerne übermittle ich weitere Informationen, falls Sie der richtige Ansprechpartner sind. Freundliche Grüße, Simone Wodiczka

Hello Instagram team, I would like to bring to your attention that my account @iamaryan_arora has been disabled due to actions taken by my friend while I was not present. I apologize for any violations of your guidelines and assure you that it will not happen again. My account is crucial for my career and I kindly request your assistance in reactivating it at your earliest convenience. Thank you for understanding and I look forward to your prompt assistance in resolving this matter. Best regards, AR (Aryan Arora)

When I attempted to access my account, I was flagged as a potential hacker and instructed to wait 24 hours for verification. After waiting, my account was deactivated. Following the instructions to provide a photo with a specific code on paper for verification, I complied, but have not received any further communication from support.

I have two Instagram accounts - one for personal use and another for my photography business. Recently, my phone stopped working, so when I got a new one, I had to log back into all my apps. However, after signing into my personal Instagram account, I can't find a way to access my professional photography page. Previously, I could switch between accounts easily by double-clicking my profile or using a button to switch accounts, but those options are now missing. It seems like my business page has disappeared, although I can still find it by searching. I rely on Instagram to communicate with my clients, so I urgently need help over the phone. Thank you.

Hello, I need assistance with my Instagram account @krypto.infos, which has been blocked. I suspect the block is due to IP reasons, as I am currently in Spain for a few weeks, whereas I usually reside in Germany. Three fake accounts, @_krypto.infos, @krypto.infos_, and @kryptoo.infos, are sending messages to my followers and engaging in fraudulent activities. Since my account is blocked, I am unable to warn my followers about these fake accounts. I believe the block might be due to the change in IP address from Germany to Spain. Can you please help me unblock my account? Thank you for your assistance.

For the last few days, I haven’t been able to comment, follow others, or post on my story. This issue came out of nowhere with no warning. I can't even post a harmless comment or a picture to my story without them being removed for supposedly breaking community guidelines. I'm certain I haven't done anything to warrant this restriction. I would really appreciate it if something could be done to lift the bans on my account for these functions.

I recently got logged out of my account and have been unable to log back in since. The system requests me to log in, but I'm unable to do so. The phone number linked to the account is outdated, as I have since changed my number. Despite having an email associated with the account, I am still experiencing difficulty accessing it. I am particularly concerned because I have valuable photos and memories stored in the account that exist nowhere else. I would truly appreciate any assistance in resolving this issue.

Dear Support Team, Yesterday, my Instagram account (_warrior_vd) was disabled, and I have been unable to log in since then. I reached out to Instagram support via Instagram but have not received any response in over 24 hours. I even uploaded a photo with the code and username as requested, but still haven't heard back. I have been an Instagram user for around 6 years, and I am in need of your assistance to regain access to my account. Username: _Warrior_vd Facebook: Deepak Haider Ali Vegdani Email: [redacted] I appreciate your prompt attention to this matter. Thank you.

I received a notification from Instagram stating that my account is disabled. Following this, I received an email from Facebook requesting a selfie with a code they provided. I have not received a response after sending the selfie to prove my identity. When I try to search for my username, it shows "no user found." I am in urgent need of assistance to recover my account with the handle @itslilp_. Instagram alleges violations of terms which I dispute, and I have sentimental photos on the account that I need access to.

Dear Customer Service, I am the owner of an Instagram account called "specialartsphotographer," but I am unable to access it for unknown reasons. I have tried various methods to reactivate or reset the password, but I still cannot log in. Whenever I try to log in to this account from different devices, it either automatically logs out or hangs. I would greatly appreciate your assistance with this matter. Best Regards

I am currently in South Africa, but my Instagram account is still linked to my old Thai phone number. I am unable to access my account because it keeps requesting a code sent to that number. Despite resetting my password via email, I am continually redirected to the security code page. I attempted to verify my account through a video on Instagram, but the issue persists. I have also followed troubleshooting steps from online resources like YouTube with no success.

I believe my Instagram account has been compromised. The phone number, email address, username, and password have all been altered, leaving me locked out of my own account. The individual behind this breach is using my profile to share inappropriate content, causing harm to my online image. When I reached out to them for assistance in recovering my account, they demanded a payment of $[redacted]. My parents have rightfully pointed out that this is a form of extortion and against the law. Unfortunately, as a young person, I do not have the funds available to meet this demand. It is crucial that I regain control of my account promptly. I am seeking guidance on how to contact Instagram's support team for assistance in resolving this matter.

Since last Friday, I have been unable to access my account due to a message prompting me to verify my identity through an outdated email or phone number. Despite changing my email, password, and submitting identity verification videos twice, receiving confirmation emails that my identity has been verified, I still cannot access my account as the verification message persists. I have exhausted all options provided by the help center to no avail.

My Instagram account @vctrvll was hacked on October 19, [redacted]. I have reached out to all available security and support emails for Instagram, including [redacted] and [redacted], but have not received any responses. I even contacted Facebook support twice via messenger, where I was directed to the Instagram help center. Despite submitting the Hacked Account form multiple times daily, I have not heard back. The Facebook team mentioned delays due to the pandemic, but it has been over a month without any communication. I am frustrated as Instagram is expected to respond within 48 hours. I have tried various options, including paying hackers online, but to no avail. Your assistance would be greatly appreciated. Thank you.

My Instagram account @vctrvll was hacked on October 19, [redacted]. I have reached out to the security and support emails provided by Instagram without success. I also contacted Facebook support twice, only to be redirected to the Instagram help center. Despite submitting the Hacked Account form multiple times a day since the incident, I have received no response. Even though Facebook support mentioned delays due to the pandemic, I am worried as the typical response time is 48 hours. It has been over a month, and I am feeling frustrated and out of options. I have even tried unreliable online services to recover my account to no avail. Your assistance in resolving this matter would be greatly appreciated. Thank you.