MSN Windows Live Assistance - Hotmail Customer Service Issues

I encountered an issue accessing my Hotmail account due to unusual activity. I was asked to verify my account through a phone number, but the number listed is a landline unable to receive texts. In the past, verification calls were an option, but it seems not anymore. Despite completing the recovery questionnaire twice with mostly accurate information except for recent email contacts, I was still denied access. Regaining access promptly is crucial as I need an email verification for a recently scheduled vaccine.

My Hotmail business account is currently frozen. I've received two suspicious alert messages from different senders, clearly not affiliated with Microsoft, requesting me to click on a link to prevent my account from receiving further emails. Despite these messages, I did not click on any links. The first email, dated 3/29, threatened to stop email delivery, but I continued to receive emails until a similar email arrived today from another sender, slightly improving their attempt to appear legitimate. I responded by expressing my disapproval and demanding my account be unfrozen. As of now, I have not received a response from either sender. Previously, a similar incident was resolved by sending assertive messages, but that time, I only dealt with one hacker. I urgently need my account unblocked for my small rural church business to function smoothly. Please note, the email address provided below is a personal account.

I need help restoring my Hotmail account [redacted] I have had this account since about January [redacted], or at least that's what I remember, as it has been my email for many years… In February, for some reason, it said the password I had been using all this time was not recognized and that I needed to authenticate other information, but they would send me an SMS to reset the password. However, the phone number registered is no longer active, so now they are asking me to authenticate a lot of information that I no longer remember. It is important and necessary that I restore my account since it is the email my banks and all public services use to send me information, but it always says the data provided is not sufficient. I would appreciate your support and help to somehow correct the situation and recover my account, as it is my email for almost all my personal matters. Thank you.

My Hotmail account [redacted] may have been hacked. The date of birth associated with the account is 04/16/[redacted]. When the account was created, I went by the name Maria Esther Herrera or Maria Esther Hernandez. Due to not using this email for a long time, I can't remember specific details like email recipients or subject lines. Some emails could have been sent to [redacted], [redacted], [redacted], [redacted] While I have purchased Microsoft accounts, my debit cards have been changed. I can provide address and billing details such as [redacted] Citation St. Edinburg TX [redacted], 78[redacted]2 Miraflores St., Edcouch TX [redacted]. I am seeking access to the Hotmail account to retrieve a code necessary for recovering another account.

Hello, I am Soumia Nouamane, born in Morocco on June 22, [redacted]. In [redacted], I created an email with the domain live.it under the address [redacted] Unfortunately, I have forgotten the password, which was the only one I used to access my Instagram account. The email seems to be invalid now, even though I tried to fill out the recovery form. I would appreciate it if you could assist me in recovering this email as it is crucial for me to regain access to my Instagram account, which I have not been able to use since [redacted]. My current main email is [redacted], and you can reach me at +39 [redacted]. Looking forward to your prompt response. Thank you.

I am facing a problem with my Hotmail account and need some advice. Thank you. D. Wharton I have a "junk" email folder where no emails are being received, while all my junk emails are going into another "junk email" folder instead. I am getting multiple email messages from Microsoft Outlook daily regarding folder name conflicts in my mailbox. These notifications prompt me to rename the folders through the web browser to allow them to be downloaded by my IMAP email program correctly. Despite my attempts to rename the "junk email" folder, I encounter an error message preventing me from doing so, stating that the mailbox cannot be renamed on the server. When trying to delete the folder, I receive a similar error message indicating that the mailbox cannot be deleted on the server. Additionally, I am unable to access the other "junk" email folder to rename it.

I created a new account for my Lenovo Ideapad 3 with Windows in S Mode, intending to switch to Home Edition. After successfully activating it, I encountered an issue with my password on the English keyboard, which I'm not familiar with as I usually use a Spanish one. Upon attempting to log in with my email account, [redacted], I discovered I had mistakenly inputted a wrong letter during the account creation, leading to the system blocking it. I need assistance with resolving this problem.

Hello, I am Raymond W. King. I can be reached at [redacted] or [redacted]. My email is [redacted] I have been trying to get in touch to resolve an issue with my Outlook account since switching internet providers from Rice Braudy Band to HughesNet on September 11, [redacted]. When trying to access my email, I received a message saying there was unusual activity and my account was locked. I have been unsuccessful in reaching live support by phone to resolve this matter. I do not use text. Please assist me promptly so I can continue my work. Thank you. Raymond W. King

Hello, my name is Geniel Rodriguez, and my email is [redacted] I am having trouble accessing my account due to forgotten password and 2-step verification issues. Despite remembering my correct password now, the verification code is sent to an old phone I no longer have access to. I am unable to update my phone number or answer security questions as one of my devices has been reset, and the other one is no longer available. This email is crucial for me as I use it for all my important tasks like paying bills and managing my cards. I urgently need access to my account to continue with my responsibilities. Your assistance in this matter would be greatly appreciated.

I'm having trouble accessing my MSN account because I forgot the password. Unfortunately, I can't use the recovery procedure because I no longer have access to the old phone number associated with it. Even when I try the online recovery form with the secret question, it keeps getting rejected, even though I'm sure the information is correct. The automatic support service is not useful as it only asks me to repeat the procedure without successful results, even when the data I enter is accurate.

I no longer have access to my email account where I stored valuable memories and purchased Kindle books through Amazon. The account was created by a cousin back in 2[redacted], and I don't have the answers to the security questions. While I'm unsure of the exact details, I believe some associated contact information might include the phone numbers [redacted], [redacted], or [redacted], and the email [redacted] Currently, my new email is [redacted], and my phone number is [redacted]. I am eager to regain access to this email account under the name Cassandra Metz; I have also used Cassandra Chen (Cassie) and Cassandra Cardwell in the past. I can provide further verification if needed as I possess a photo ID.

I am assisting my father-in-law in regaining access to his Hotmail email account. We successfully sign in using his email and password but are then prompted with the "Help us secure your account" screen, which requires verification. The options provided are not viable as the phone number linked to the account is outdated and unable to receive text messages. Despite attempting to recover the account numerous times, all efforts have been unsuccessful. Other companies offer alternatives such as receiving an automated voice code for verification. We are at a standstill and may consider moving away from Microsoft products if this issue cannot be resolved promptly.

I have been using my email account [redacted] for many years. After updating to a newer version of iOS on my iPhone, I am unable to access this email account. Although the account is visible on my HP computer, iPhone, and iPad, I keep receiving an error stating "password incorrect, too many attempts" whenever I try to log in. Using a different email account is not an option as it is linked to my Apple, Facebook, Twitter, and other accounts. I have been trying to reset the password, but I am struggling to recall the setup information. I originally set up this account while living in Utah, but I have since moved to Colorado. If there are specific questions I can answer to regain access, please reach out to me. Any assistance in resolving this issue would be highly appreciated. Sincerely, Kim Anderson

My [redacted] account seems to have been compromised. The issue began on Monday when I encountered difficulty logging in. Subsequently, my friends received messages asking for gift card purchases on my behalf, which I did not send. Despite attempting to reset my password, I end up on a page prompting for an alternate email for communication. After receiving a code from Microsoft and completing a form about past passwords and email subjects, I receive responses indicating insufficient information or too many requests. I have exhausted my resources trying to resolve this for days without success. Any external links I have explored, apart from Microsoft, require payment which I cannot afford. Could someone assist this frustrated coach, please?

Dear Sir/Madam, I am having trouble recovering my account despite filling out several forms. When trying to merge my account with Yahoo, the system does not respond. This email account, linked to Adel Abdel Sadek, is crucial for my work as a journalist at the Ahram Foundation. I have owned this account for over 24 years. Please investigate using the email [redacted] associated with Adel. Your assistance is greatly appreciated. Thank you, Adel

Hello, my name is Roland Izuchukwu Enyinwa. I am the owner of the email account [redacted], which I opened in South Africa. I returned to Nigeria in [redacted] and unfortunately lost my phone here. As a result, I am unable to access my Gmail and Yahoo accounts since they are both linked to [redacted] for recovery purposes. I no longer have access to the [redacted] email address. Please assist me. My current email address is [redacted] Thank you.

I use my Hotmail account daily but do not send emails. My account was hacked recently, and I received a warning email about suspicious activity on Saturday at around 11:30 AM. When I try to verify my ownership, the system says I'm not providing enough information. The only emails I send are to my ex-wife or for Amazon ratings. I urgently need access to check my Christmas orders and other important information. Please help me regain access to my account without requiring proof from outgoing emails or specific subject lines. Contact me at [redacted] or [redacted]. Thank you.

I am unable to access my Hotmail account as it has been hacked. The email associated with the account is [redacted] I initially created this email for my Xbox account, which my stepbrother later accessed. He changed the password and the backup email linked to the account. I have noticed suspicious activities on the account that I am concerned about. I have invested a significant amount of money into this account and I am seeking assistance in regaining access to it.

I have reset my password and forgotten what I changed it to. The last working password I used was "IVYmarissa1201", then I changed it to something similar to my pin, "1201greg0564". I've been away for a few months and now I can't recall it. My Skype is linked to this account and its password is "KEEley051201", which is the same email I'm trying to access. The email "[redacted]" I created more than 25 years ago when I lived in Robbins, Illinois [redacted], Harvey Illinois [redacted], and Hattiesburg, MS [redacted]. My birthday is January 20, [redacted]. My alternate email on the account is "[redacted]". I had an Authenticator on the account but lost the key. The phone number is no longer active but will be turned back on soon. The secret question is about my first pet whose name is Pork Chop. I believe I have given you enough information to help me reset my account. My current number is [redacted], and the old number associated with the account was [redacted]. I have important emails on this account and it's crucial for me to regain access.

On Friday, I misplaced my phone on the Central Line en route to Leytonstone. Despite my efforts to retrieve it, I fear it may have been stolen. The phone contains crucial work information, emails, WhatsApp messages, and more. Unfortunately, I can't recall my passwords for my main Hotmail account, as well as for Yahoo, Gmail, etc. The lost phone's number is [redacted]7, and you can reach me on my old number at [redacted]8. I kindly request assistance in restoring access to my Hotmail account. A new account was set up today for communication purposes. Thank you.