YouTube Customer Service Issues

On November 30th, I discovered my YouTube channel was hacked by another channel named "shiba inu." The profile picture was changed to the shiba inu coin, and all my content was replaced with videos unrelated to me. After reporting a video on the channel, my account got terminated, and I've been unable to recover it despite changing my Google password multiple times. I've followed all security recommendations from YouTube's help page but still can't access my account. I had important videos and a substantial number of subscribers that I worked hard for on that account. I'm disappointed with YouTube's lack of helpful support in resolving this issue. I'm feeling desperate and really need assistance.

I have been a YouTube customer since [redacted]. This year, in August, I began using my channel as a Content Creator. Despite uploading several videos, from the last week of October to January 4, [redacted], YouTube has removed three videos that were not created by me. I have received strikes and had my channel taken down, even though the content was from other YouTube accounts. I don't provide medical advice and I don't check every video I upload from other creators. It feels unfair to be held accountable for someone else's work when I don't violate any guidelines stated. I would like my channel to be reinstated, and moving forward, I will only upload my own content. I appreciate your assistance in restoring my channel.

I am assisting the Greater Toms River Chamber of Commerce with transitioning their YouTube Channel from a personal account to a Brand Account. Despite following the steps and checking various tutorials repeatedly, we have not been successful in moving the content to the new Brand Account. We have waited a few days after each attempt, but the content continues to show up under the personal account. Any guidance on how to resolve this issue would be greatly appreciated. Thank you for your help.

I recently experienced a hack on all my accounts due to accidentally downloading a virus on my computer. My Google and Hotmail accounts were compromised, as well as Discord. The hacker used my credit card on Discord, but I was able to get it refunded after contacting the platform. Unlike Discord, reaching Google support has not been easy. I was suspended from YouTube without clear information, likely due to the hack. When trying to appeal, I was instantly denied as they requested my YouTube URL, which I couldn't provide because of the suspension. Additionally, I was suspended from Google Ads, which I am unfamiliar with, and the hacker may have used my credit card there. This situation is frustrating and overwhelming, and I'm unsure of what steps to take next.

Hello, I have been using a software called Audials for a number of years. However, I am facing issues with downloading music videos lately. Whenever I try to download a music video, it keeps failing. I reached out to Audials Support, and they mentioned that YouTube might be interfering and preventing the software from working properly. It is frustrating to pay for something that does not work as expected. I am considering paying for YouTube software if that would help Audials function smoothly all the time. Thank you for your assistance. Thank you, Philip P.

I have been encountering issues when trying to leave comments on YouTube videos. The message "Comment Failed to Post" keeps appearing, even though I am not violating any guidelines. This problem started in late [redacted], and it is frustrating when I cannot engage with the content. I have attempted various solutions suggested by YouTube forums, but none have been effective. My comments are always appropriate and positive, so I am unsure why this keeps happening. If anyone has experienced and resolved a similar problem, any assistance would be highly valued. Thank you.

Dear Sir/Madam, I have recently discovered that my videos are being uploaded illegally by other people. Please review the link below to view the channel that has posted my videos and is receiving millions of views from each one. I have also included some screenshots of the most recent uploads for your reference. I am shocked to see that a significant number of views, possibly in the millions or even billions, have been redirected from my original channel to these unauthorized ones. I have dedicated many years to recording, editing, and sharing YouTube videos, and I am seeking advice and guidance on how to address this issue legally. Please click on the link provided for more detailed information. Thank you for your attention to this matter. I extend my best wishes to all YouTube staff for a happy and prosperous New Year.

I am experiencing harassment and slander from another channel. My channel, Nocturnal Witch Subliminals, is being targeted by {轮回}༄Eleutheriae Fili_曼珠沙華༄. While we both make subliminal affirmation videos, she has been badmouthing me to her followers, causing loss of subscribers and negative comments on my channel. I attempted to make my version of a subliminal that she had created, leading to accusations of plagiarism and bullying from her. The situation has triggered my anxiety, and despite blocking some users, the harassment continues. I believe I have the right to create subliminals without fear of being attacked unjustly. As someone with Asperger's, I am particularly affected by this behavior and seek a resolution to this issue to be able to continue my channel without being bullied. Any assistance in addressing this situation would be greatly appreciated.

Hello, I need assistance regarding my YouTube channel. I am a BBA student, and I have been uploading copyright-free videos on my channel. I believe my channel should be monetized now to start earning as I will be paying my fees next month. I received an email from YouTube stating that my channel is not monetized, but I am unsure why this is the case. Please review my channel for monetization. Your help in this matter is greatly appreciated.

I need assistance with the service. Although I have reviewed all available online resources, I am facing challenges. Despite having a paid subscription to watch music without ads, they still appear intermittently. The platform repeatedly prompts me to sign in via phone throughout the day when I use it on my TV. It unexpectedly switches to a free version with commercials, even after an hour of uninterrupted viewing. I prefer not to use my phone and TV simultaneously to avoid encountering ads. Even when I enjoy music while riding my motorcycle, it signs me out and inserts commercials, disrupting my experience. I subscribed to avoid ads during my rides. Each time it signs me out or inserts ads, I must log in again. I would appreciate any help as I have been trying to resolve this for a month without any assistance. Thank you for your support.

A month ago, I requested to cancel my U tube video for TV subscription, and I was informed that it was canceled. However, I recently noticed a charge of $12.80 on my credit card. I am frustrated with this situation and feel deceived. To prevent future charges, I plan to cancel my current credit card and get a new one with a different number. I no longer trust providing my credit card details to U people.

Dear YouTube Support, I want to address the recent termination of my YouTube channel due to a misunderstanding regarding nudity and sexual content policies. I want to clarify that the content that violated the guidelines was not uploaded intentionally. I thoroughly checked before uploading, and there was no warning that my videos would violate any terms. The questionable content only consisted of anime girl face expressions as clickbait, and the gaming videos I shared were not intended to breach any policies, as similar content had been allowed before. I realize my mistake and assure you that I will be more cautious in adhering to your terms and guidelines in the future. I kindly request you to reconsider and reinstate my channel so I can continue sharing safe-for-work content as I did before. Thank you.

Dear Sir, I, Kartick Chandra Das from Kolkata, West Bengal, India, am writing to inform you about my Education Related YouTube Channel. The channel was created independently following YouTube guidelines. Currently, the YouTube authority is displaying advertisements for various companies on my channel such as Instagram, Linkedin, Moj, Paytm, Amazon, Google Pay, Facebook, Tata Motors, Hero, Airtel, Grammarly, Shopify, Shopee, Swiggy, Zomato, and others. I strive to adhere to all YouTube rules and regulations. Due to the impact of Covid-19, I am facing financial difficulties and would appreciate any support you can provide, even though I understand it may not be within your jurisdiction. In these challenging times, I am struggling to support my family, including my 15-year-old son, Kinjal Das, my 40-year-old wife, and myself at the age of 50. I kindly ask for assistance to help sustain my family during this crisis. Kartick Chandra Das Son of Madhan Chandra Das Netaji Lane, P.O.-Baidyabati, P.S. Serampore, District-Hooghly, PIN-[redacted] West Bengal INDIA Mobile - [redacted], [redacted] Email - [redacted] WhatsApp - [redacted]

Since my YouTube account was hacked, I have taken all necessary steps to secure it. I changed the password, reinstalled my computer, ensured there are no viruses, and verified that only I use the account with no suspicious activity. Two-factor authentication is active, yet I still cannot access my account as it redirects me to an error message. Despite reaching out to YouTube for support repeatedly, all I receive are automated responses denying my request. I am seeking advice on how to regain access to my account.

I have recently discovered that two of my videos have been illegally copied and distributed by someone who has been hacking into my accounts and profiting from them. I have reported this issue to Apple and iCloud, and they have agreed to assist me in resolving this matter. I am concerned that my content is being claimed by others when all my posts are original creations. It seems that this theft is occurring internationally and possibly involves individuals linked to iCloud. I am determined to seek compensation for the revenue that these individuals have unjustly received by falsely presenting my work as their own. I have kept all original copies of my work, making it impossible for them to replicate it. This situation is currently under investigation by a legal team as it seems to be an inside job targeting my success on other platforms.

I am reaching out because I am struggling to monetize my YouTube content due to an issue with AdSense. I have been creating content for three years and recently hit the monetization threshold, but sadly, my account got shut down by AdSense. The problem arose because individuals were clicking on the AdSense ads on my website without my knowledge, resulting in the account closure. I am now unable to open a new account or make any changes. While I don't focus on monetizing my website, it is disheartening that YouTube is denying me the opportunity to earn from my art and content, which has been a lifelong dream. I have tried appealing multiple times without success. Without a large following to rally for support, I am at a loss. I would appreciate any advice or suggestions you may have as I feel defeated and close to giving up on my aspirations.

I am facing a distressing situation as my YouTube channel was hacked and the hacker streamed violent content against YouTube policies using it. I have been a creator on the platform since [redacted], focusing on music and education without any wrongdoing. After reporting this incident, YouTube chose to delete my account along with the hacker's content. I am now helpless as my channel is closed, and I cannot reach out to YouTube for assistance. Despite receiving a message with a supposed form to fill out for help, I only end up in an endless loop of questions and answers on their help center page without finding the form. This experience has left me violated and abandoned by YouTube, with no support from their end. Regrettably, I am unable to contact their support from Greece. I seek guidance on the next steps to resolve this issue. Thank you.

Hello, I am unsure how to reach you as I couldn't find any email addresses or contact numbers for Youtube-Romania. I hope this message reaches you. On Monday, a Content Creator shared a private conversation with me on YouTube without my consent. A day later, after reporting them for confidentiality breaches, they changed the video from public to private. Yesterday, I received an email from YouTube stating the content was deleted, but when I try to access the video's URL link, it still shows as private, not eliminated. I am experiencing cyberbullying and seeking assistance. I have already replied to YouTube's email, but I am uncertain if they will respond. If you see this message, please get in touch with me as I am in distress due to cyberbullying. Thank you.

Hello, my name is Kaylie and I am reaching out regarding my YouTube channels Ariluhvx, Kazumi San, davil_di 50, Kaylie Gacha Queen, & Itz Kaylie. Recently, I experienced a hacking incident on the Ariluhvx, Kazumi San, & davil_di 50 accounts, and I was banned from the Kaylie Gacha Queen & Itz Kaylie accounts. The ban occurred because the person who hacked my Kazumi San account wrongfully took credit for my content, leading to a false report against me when I tried to repost my videos. I believe implementing a three-factor verification process after regaining access to my accounts would prevent future issues like this. Thank you for your assistance in helping me reclaim my online presence.

Hello, I have a concern regarding an old YouTube account I had in high school where I shared personal stories via videos. I recently rediscovered this account and realized the potential embarrassment if someone were to stumble upon it. I have evolved into a more private person now and wish to take down these old videos. Unfortunately, I am unable to recall the password or email linked to this account. Is there any way to remove this content? Any guidance would be greatly appreciated. Thank you.