Facebook Customer Service Issues

I encountered an issue when trying to log into Facebook on my tablet after not using it for some time. The tablet's autofill feature kept entering the wrong password, prompting me to reset it. I didn't receive the code via SMS, so I opted for email verification instead. After resetting the password, I got a message saying I violated policies. This led to being unable to access my account from my phone due to age restrictions. I submitted a photo ID with my birthdate, but the issue persists. Despite not receiving SMS messages but receiving emails late, the problem remains. I'm ** years old and recently posted about Giving Tuesday for the Humane Society and my blooming Christmas cactus. I'm perplexed by these complications and just want to use Facebook to thank a friend for their charitable donation and resolve the lack of message notifications.How long will my account remain disabled, and why was it disabled in the first place?

My account was compromised on December 7th. I've tried reaching out for help via Facebook login, but no response yet. Despite resetting the password, it continues to prompt me for a code, which I can't obtain as the hacker removed my phone number and email. This situation is concerning as precious family photos, work account, and Instagram are linked to my account. My name on the account is Christy Lake - McDonnell, and my husband, Justin McDonnel, is also associated. For verification, you can reach out to him or any other relative on my page. Any assistance would be greatly appreciated. Thank you, Sister Kellie Lake Swope.

I have never been on Facebook before, but I recently downloaded it for my husband on his phone. Unfortunately, he was not interested, so the account was cancelled. Now, I'm trying to create an account on my iPad, but it says that my account has been disabled, and I'm not sure why. I think it might be because I used our shared email on his account. Any advice would be appreciated. Thank you. - Pam M.

I've had an account under the name Harry Zartarian for years. Recently, the account got locked, and I suspect it might have been hacked since I can't be found by my friends when they search for me. The email and mobile phone associated with the account are no longer valid. I created a new account today, but it's different from my original one that I've lost access to. Could you please assist me in recovering my account? Mobile Phone: [redacted] Email: [redacted]

Hello, thank you for your message. I am experiencing issues with my Facebook account. The password suddenly stopped working, and despite trying to go through the options available, my associated email is no longer accessible. I managed to verify my account by getting three codes from friends and entering them successfully. I was then prompted to set up a new email, which I did, and received a code. However, the code received does not contain a link. When I attempt to log in again, I am not prompted to enter the code, and I am struggling to find where to input it. It appears that my account is still linked to the old email, and the new email, despite receiving security code emails, is not allowing me to log in or set a new password. I am unsure of what steps to take next and how to utilize the code I have received. Thank you for any assistance and guidance you can provide in resolving this matter.

Good afternoon, I hope everyone is doing well. I wanted to share an experience I had on Facebook that led to my account being restricted once again. I recently saw a doctored Time magazine cover with Joe, Kamala, and Xi Jinping. I made a comment that violated Facebook's Community Standards on hate speech. I believe the platform's censorship is biased towards the Socialist Democrat left while overlooking negative comments about the Trump administration. It's frustrating to deal with these restrictions, especially for expressing my conservative views. It's concerning how social media platforms influence freedom of speech. Let's be aware of these challenges when using Facebook. Account Status: Michael Wilson Account Restricted Restriction Reason: Your comment didn't follow our Community Standards on hate speech Previous Violations: - Dec 12, [redacted]: Violation - Community Standards on harassment and bullying - Oct 18, [redacted]: Violation - Community Standards on hate speech - Aug 7, [redacted]: Violation - Community Standards on hate speech Thank you, Michael Wilson

I can't access my Facebook account because I'm locked out. I've tried to log in, but I'm being asked for a code from a code generator which I can't access because I'm not logged in on another device. I recently got a new phone but my phone number and other information are the same. I'm unable to bypass the code generator requirement.

A few days ago, I received an email from Facebook regarding a login attempt from Brooklyn, New York, which wasn't me. I followed their instructions to reset my password. However, I then received another email about a login attempt from North Carolina, which was also not me, leading to another password reset. Despite changing my password, I couldn't log in as Facebook wouldn't accept the new one and kept asking me to reset it repeatedly. Additionally, when Facebook promised to send a code to my email for verification, it was sending it to the wrong email address, preventing me from accessing the code to log in. I need assistance with this issue. My name on Facebook is: Phyllis Ann Peasinger Kohl Portland, and I reside in Bellevue, Nebraska. Any help would be appreciated.

Hello, I'm Joanna Habrajska. A few months back, someone tampered with my Facebook account and now I can't access it. Additionally, my Google account has been breached, and my phone number is blocked. I suspect foul play on my Facebook. I have three trusted friends who can send verification codes: Grażyna Guzal (mother), Magda Madzia (sister), and Piotr Herman (friend). They've sent me codes, but they haven't worked. Assistance is urgently needed. I can provide a copy of my ID upon request. My registered email with Facebook is [redacted] Thank you.

Earlier this week, I received two emails notifying me of unauthorized access attempts to my account. As a security measure, the intruder logged me out and set up a code generator for login. Unfortunately, since I created my account nearly ten years ago, I hadn't linked a cellphone number, only a landline. This makes it impossible to receive the necessary code for login via text. Furthermore, the unauthorized party has also added their email, intercepting all password reset emails. I'm unsure how to regain access to my account. Should I create a new account or is there a way to resolve this issue?

I used Facebook Pay to send my uncle $[redacted]. I got a confirmation that the money was sent, but he hasn't received any notification. I checked his Facebook account personally, and there's no sign of the payment. When I tried to access the Facebook Help Center, it displayed a "Refused to connect" message. I'm unable to cancel the payment, and he urgently needs the funds for medical expenses. I need assistance in ensuring that the money reaches him through the Facebook App. Thank you.

Hello, about a month ago, I discovered that after changing my password, I forgot it. When trying to retrieve a new password via email, I noticed the email connected to my profile isn't mine. The email that was originally linked to my account also appears to be deleted. Consequently, I am unable to access my profile as my phone number has been changed as well. I suspect my account has been hacked. Any assistance would be appreciated. Thank you for your help.

My account Jarkaunverzagt has been hacked, and the email address shown for "forgot password" is not mine! It's from AT Austria, which is not mine. My email jarkaunverzagt@t-online also no longer exists! The new one is [redacted]! How can I now reset my password? I have forgotten it. Please remove the incorrect email from the hacker! My number is [redacted].

While adjusting my birthdate on Facebook, I unintentionally set the year to [redacted], causing my account to be disabled as it made me appear under 18 years. I submitted my driver's license as requested a week ago to verify my age, but have not received a response. When I try to log in, a message states that my account may remain disabled if I am deemed underage. This is hindering my ability to access the platform for a class I am taking. Your assistance in resolving this issue promptly would be greatly appreciated. Thank you.

I am in urgent need of assistance. Someone named Bernadette Résine Ella blackmailed me to send him $[redacted]; otherwise, he will share a naked video of me in a messenger group. I need help in taking down this group and his account on the platform. I use an Android phone, a Samsung Galaxy S9, for the last two years. I am desperate to resolve this potentially dangerous situation.

I'm having trouble logging into my Facebook account once more. It keeps prompting me to create a new account, which seems suspicious. I'm 65 years old and have been using the same email since [redacted] with a similar password. When attempting to create a new account, it recognizes an email address not associated with my old one and claims it does not exist. I just want to access my original Facebook account linked to [redacted] Thank you.

My Facebook account was hacked through a scam. They changed my email, got hold of my ID, and altered my two-factor authentication settings. They even tried to shut down my entire Facebook page. Although I changed the associated email address, it still asks for the authentication codes. I contacted Facebook by email, provided a picture of myself with my ID, and they said they would be in touch soon. However, I have been waiting for a response for a while now. Please help.

I have two Facebook accounts under the same name, with the older one being the main account where I have friends and group memberships. After a recent Facebook format update coincided with me getting a new laptop, I can only access the newer "empty" account on the new device. Despite searching for my old account, any login attempts redirect me to the newer account. I reached out to the help center and posted questions for assistance but have not received any responses. I am seeking advice on how to regain access to my primary account and contact Facebook for support to speak with a representative.

My account was hacked around a year ago, and I have been searching for assistance ever since. The account name is "Sarayu AshokKumar" with a profile picture featuring a quote with a woman's hairstyle in the background. Both the associated email ID and phone number have been changed. I attempted to report the account for it to be taken down, but no action was taken. I would greatly appreciate any solution that could help me recover my account.

I have been facing an issue with my Facebook account for the last 5 days as it has been suspended or inactive without any clear reason. This account holds sentimental value for me as it is quite old and contains important data I wish to keep. I have used it for many years; however, the recent suspension has left me confused. I kindly request to have my account restored as I am eager to regain access and prevent any data loss. My Facebook account details are as follows: ID: [redacted] Phone Number: +[redacted]44 Full Name: Shobi Khan